Khách sạn West Point

"I booked my stay through Expedia and the employee working the front desk at the hotel said they never got my reservation. I was charged for it but it was never made according to the hotel staff. This is the second time Expedia has screwed up my hotel reservation. The last time, the booked the wrong dates so I paid twice."

"Great property and warm, friendly staff. Wonderful!"

"The room was clean"

"Everything was nice"

"The carpets needed vacuumed. They are dirty with what looks like trash and crumbs yet there are cleaning staff walking over them regularly. We saw them coming in and out of their closets on our hall. Got no sleep because whoever was next door had their tv on all night. Once we left our room to check out the next morning, their room had a “dnd sleep during the day” sign."

"Clean room, comfortable beds"

"The hotel is clean, the rooms are comfortable, and the staff is outstanding. Everyone was friendly, welcoming, and helpful throughout my stay. The only area for improvement would be the amenities. I would love to see a complimentary self-serve coffee station available throughout the day, as I’ve experienced at many other Marriott properties. It would also be great if the hotel offer a complimentary breakfast or enhanced its current food program to provide more variety and value for...

"Excelente atención del personal"

"Everything was in excellent shape. The staff were like family in the way you are greeted and so so helpful"

"N/A"

"Very good"

"Noisy, tv’s only worked 1/4 of the time, same breakfast all week only scrambled eggs, sausage and byy it scours and gravy every day"

"Very clean. Airport transport to airport excellant"

"A1 perfect"