Search Hotels in West River, New Haven

"We were traveling through, and only stayed for one night. The front desk staff was pleasant and efficient. When we got to our room we had difficulty with the TV settings, and the young man at the front desk was very helpful in explaining the steps we needed ti follow. The breakfast room was clean and had the typical offerings. Our room was updated and had everything we needed."

"The in house resteraunt was closed but there was an Italian spot within a 5 min walk. Got a bit dark at night but the property itself was well lit."

"Front desk very friendly and helpful."

"You can tell the building is dated but they put some effort into renovations, details and cleaning. Bed was great, room was spacious, bathroom was clean, linens were crisp. My only issues were that food was left from previous visitors in refrigerator (not a huge deal) and the shower didn’t work great. It came out as a trickle unless you pushed on the faucet but I was hesitant to do that as it was a twist faucet. It wasn’t a huge problem but may need to be remedied. Definitely clean property, easy. Heck in/out, reasonably priced for the area. I didn’t get the opportunity to check the continental breakfast. Wasn’t sure where to go for that but wasn’t looking too hard as kids had other options to explore. "

"Elevator is semi broken cant get to the third floor and they placed us on the third floor. Last night of our stay a fight broke out i was in the lobby getting door dash walked to the elevator and a gentleman walked out screaming there was blood all over the elevator floor the guy said his young daughter was in the bathroom hideing scared because it sounded like gun shots going off in the room there was blood all over the second floor from what the guy said it was very scary i will never stay at that hotel again i do know that they shouldnt allow people to live there "

"The room "

"There was no hot tub as advertised. The pool water did not look clean so we did not use it. Our bathroom wasn’t properly cleaned and there was blood on the wall. The elevators are currently broken and we were not notified of that at check-in. It would have been nice to have been offered a room upgrade or comped breakfast for these inconveniences, but neither were offered."

"The property is a little run down. Their parking garage is a bit of a disaster. Spaces being taken up by old furniture. Our room looked good on the surface, but it had many bandaids if you looked close. The couch had a white stain on the cushion. The buffet breakfast did not have many choices and would not recommend. "

"The hotel is old and everything makes noise. I was woken up multiple times each of the 2 nights I slept there. You can hear right through the walls: baby crying, elevator, doors closing, plumbing (toilets flushing, sinks/showers), and the noise ousting is insane (music, cars, etc.) I will never stay here again because of this."