Khách sạn West Springfield , Springfield

"Breakfast lay-out was one of the BEST I have seen."

"Staff was pleasant"

"It’s a good place to stay and very clean"

"Preferred for single/couple. Would not stay there with young kids."

"This was one of the best stays i had in long time. Comfortable beds, quiet environment and staff was very attentive to all my questions. I will definitely stay here again."

"Front desk staff was very helpful in allowing me to check in earlier than the 3pm check in time as well as allowing me to checkout one hour later. Accommodations were excellent. I always stay at this hotel when I'm in Fairfax, VA."

"Service ok"

"Loved our stay! Perfect location central to most things to see and do. Wonderful reception staff!"

"Super comfy beds, clean. Excellent visit"

"I have stayed several times at this location before embarking on the AUTOTRAIN. Service has always been on point. The breakfast is fantastic and the hotel is always clean. Any staff you stop is always willing to help you."

"Staff started out accommodating - by graciously allowing early check in. Unfortunately, the first room we were placed in was under maintenance - second room, the fridge was very loud (said nothing) , the shower had one temp - HOT. We asked for extra blankets (two beds) and were told “I’ll speak with housekeeping manager if we have we will give”, one blanket showed up. Then our tv would not work - was told maintenance had left for the day and to unplug and the-plug it in - which did not work....

"This was a very nice, updated, clean, comfortable, very spacious room and hotel. We enjoyed staying here and it was within walkable distance of many amenities in town."

"Large room with sitting area and kitchen space, Full breakfast, unique outdoor area The Perch has activities for young, older, and dogs, EV chargers, Wegmans grocery store"

"The staff were incredible, attentive to every detail."

"Everyone was friendly. The rooms were clean. They have a good variety at breakfast that was included in the price. We would definitely stay here again."

"Quiet, historic boutique hotel in great area of the city."

"First, the best thing about this hotel is the staff. Always helpful and they responded to any request with alacrity. For example, when my daughter and I came back after a wedding, she called to have ice brought up to our room. During her conversation, she mentioned that her feet were hurting after all that dancing. When the staff member appeared at our door, he carried not only a bucket of ice, but a bag (triple bagged) of ice for her aches. The hotel is a retro boutique hotel. When I entered...