Search Luxury Hotels in Western Massachusetts

"Clean, lovely corner room. Very quiet. Comfortable bed. Friendly helpful staff. Great restaurant. Lovely common spaces with large fireplaces. Plenty of room to spread out. "

"We had a wonderful experience at the hotel. The rooms were very secure and safe. You can only access your room floor with your room key. A little inconvenient if you have family on different levels but I appreciated their level of security. We had a staywell room. The room was beautifully decorated. The bed was the best Ive ever slept in besides my own. So comfortable. The shower was like a

and I loved their hand soap. The towels were very soft as well and they have many amenities...

"The hotel room was comfortable and clean. I loved the music as I walked in and the shower and robes were lovely. The staff was friendly and it was so convenient to have a restaurant on property. The coffee was also good! I loved that it was served until midnight - a nice touch for writers. "

"Perfectly located close to the college, restaurants, shopping, and museums. Friendly staff, quiet setting, comfortable rooms, and good bar/restaurant. "

"Check-in system needs to be improved to have some flexibility, or they need to hire enough employees to clean rooms. This hotel is not small, but only "fortunate" guests can check in on time. I was the most "unfortunate" one that day. I waited until 4:30pm (check in time 3:30pm and I arrived at 3pm) in wet shoes for my room to be ready. All the guests later than me got their rooms. Staff refused to give me an estimate time and I had to check in every 15 minutes. Why cannot assign another room?...

"Very nice small hotel with an outdoor pool and

. Clean comfortable room. Would stay again."

"If you plan to use hotel parking, use 41 Campus Center Way in your GPS. This is the address for the garage, park on level 2 or higher. Level 2 has direct access to entering the building and plenty of handicap spaces. Take elevator to Level 3, where the hotel’s front desk is located. The location and amenities are excellent if you’re visiting on UMass business but they do charge

prices for average, dated rooms. No USB outlets at all in the rooms so remember to bring your blocks and...

"If you are ever in Pittsfield, Massachusetts, stay here!!! I had a room on the second floor facing North Street. It was

, yet unpretentious, absolutely comfortable, I wanted to move in. The second floor area outside the room is a glorious wide space with a table, sitting area, and books and board games on a shelf. I've included photos. The front desk staff was friendly, informative, and efficient. I had lots of questions and they answered them all. The restaurant in the lobby, which...