Search Hotels Near Whatman Park, Maidstone

"Rooms are clean to an extent but under the beds are filthy. We tend to have to push the beds closer together where ever we stay because my kids toss and turn a lot when they sleep and I worry they may fall off and hurt themselves as the beds are quute high. So please Orida maybe hover under the beds once in a while. Other than that everything is always perfect. Great pool and jaccuzi and gym, also sauna and steam room, so much to do at your stay here. We tend to come back regularly for a short break here at least twice a year."

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"Clean , lovely staff , great location , i recommend, thankyou "

"nxt "

"Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that check-in was not until 3. I was aware when check-in was but wanted the information ahead of arrival. When we arrived at 3.30 people were still present at the property. The WiFi did not work for the entirety of our stay. We booked for 5 people and only provided with 3 towels, one of which was still wet. There were no hand towels either. There were no bin bags in the bins and we couldn't find any in the property. The instructions in the property were to take the rubbish out, which we did but was not easy due to the lack of bin bags. "