Khách sạn Whitby

"Donna the Manager is amazing. She was professional knowledgeable and kind. She shared some delicious fruits with us. The breach front room was amazing. The landscaper guy was so sweet. In the mornings he knocked on our door and shared coconuts with us. We enjoyed the coconut water. The rest of the staff including restaurant was also outstanding!"

"Everything about Ellipse was amazing! I wish I had more time! The property and room was absolutely pristine!!! Cleanest room I have ever had. And the decor was everything. The staff went above and beyond to make sure I had everything I needed from the moment I arrived. My room was even ready and they allowed me to check in before 12. Cutest market and shop Caribbean outpost there on the property. Can’t wait to return!"

"We stayed for 5 days. Here are the positives: 1. Staff are great, especially Julia, Michael, Tito, and Monesha. They are very helpful and kind; 2. The pizzas were really good!!! 3. One of the highlights is that they have daily happy hours in the bar; 4. They have water refill stations, coffee and tea in the room are nice; 5. They have sunscreen by the pool; 6. Plenty of parking and the location is good. Here are some improvement suggestions: 1. We need more than 1 towel per person; 2. The...

"This place exceeded my expectations very clean everyone was very helpful friendly and accommodating location is great food could use some improving otherwise we had a great stay and would definitely come back"

"The kids club is amazing Ms Margaret is so sweet"

"Beautifully decorated, fully equipped and spacious rooms with incredible views. The strip of beach in front of the hotel is narrow which is a plus vs the wide Grace bay side. The snorkeling experience is also a plus. The hotel amenities need some upgrades (lobby, pool, poolside restaurants). Service can definitely be improved. Overall positive experience."

"My stay here was absolutely amazing. My family enjoyed our stay. The Tides is a small luxury lodging frfr and thats what I truly liked about it. It was so quiet. A while vibe. We stayed in the downstairs unit with the patio that opened to the pool. Now if you decide to stay this year (2026), be mindful that there is a large hotel being built behind them. The construction was during the day ONLY. At night it was just sounds of nature and the water. The walk to the beach is literally a 3 min...

"The stay was nice. The WiFi connection was not great, and I planned to use the internet for some work so that wasn’t helpful. We were not told about the $200 per night hold before arriving, and we did not see the policy on the website. More activities and complimentary entertainment or shows on the shore club properties would be nice."

"One of the best places I’ve been to, very friendly staff, very quiet, close to the beach, and plenty of swimming pool areas. Rooms are clean,stay nice and cold and have plenty of space."

"Pure perfection."

"The staff at Grace Bay are exceptional and attentive. Special shout outs to Tiffany our personal Concierge and our Adults Pool side concierge (engineer), Yves, Both made our trip that much more enjoyable. Breakfast was an added bonus and very calming environment beachside. Lewis the night bartender at the Infinite Lounge was a great compliment to the evening drinks. Highly recommend GBC"

"Our stay was absolutely wonderful!"

"BEWARE!! AVOID !! We had a horrible incident where while I was in the my hotel room with my 1 year old daughter I had my do Not disturb sign on my door (since Sunday it is not Wednesday) I heard someone trying to open my door. I was alarmed and screamed. Mt husband ran to the door and saw an employee running down stairs. We immediately went to speak to the manager Olivia who was VERY dismissive after telling her we do not feel safe and feel like our safety and privacy was violated. She told us...

"Not special. Front Staff not very friendly or helpful, the ladies. The older man at the bar not friendly or welcoming. Everyone should be saying hi every time you pass by them. The cleaners were really nice. The lady in the kitchen very nice. The young man at the front desk very nice. Big improvements needed by ladies front staff and bar server. Check-in and check out very poor service. The breakfast not the best. Little bugs walking by the cut fruit that didn’t want to teat any of it. The...

"We loved our Jr. Suite; we had a great view of the ocean. The bed was very comfortable. There was a safe for our passports. We enjoyed spending time on the screened patio. The microwave, mini-fridge and bar sink was a great convenience. The dishes, glasses and silverware were an added bonus! My husband was able to make use of the fitness facility. I was able to relax in the hammock. We spent time on the beach and the various pools around the resort. Our group had dinner on-site at Hemingways ...

"The property was beautiful and very well maintained. The entire staff was friendly and professional. One of the best beaches I have ever visited. Great trip for my wife and I"

"Friendly and helpful staff. Rooms holds all amenities needed. EG: (in room safe, Fridge, microwave, etc. Restaurant on site has a great menu and restaurant staff engaging and helpful. Overall great customer service. "

"Don’t let instagram fool you !!!! Very disappointed restaurant was mediocre at best especially considering the high prices staff not accommodating at all spent my birthday here not even a happy birthday beach towels were all stained .. beautiful property I could do without the elevator music at the pool will not be returning"