"I rarely leave negative reviews, but this stay was completely unacceptable. We reserved 3 rooms. Our first room was filthy and in disarray at check-in (mattresses against the wall) and we were moved. However, all rooms were filthy with food, a lot of stains (red, white and chunks of brown on the bathroom wall behind toilet) and debris on floors. Food and thick dust in A/C unit. Ripped and stained furniture and bedding. There was a smoke/fire incident with insufficient alarm communication and no clear staff-led evacuation guidance. Guests had to evacuate in thick smoke after another guest alerted people. One of our rooms had a broken deadbolt. The pool area was a mess. There was not enough food at breakfast for the number of guests. I would not recommend this property for families, single women or anyone prioritizing safety and cleanliness."
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