Khách sạn Winter Haven

"The receptionist at check-in was not the most friendly and avoided eye contact. We did not have enough bath towels for our family and had to call the reception to get at least an extra one. The next day same thing, we had only 3 towels for our family of 4: we called reception again but this time, we have been told to go downstairs and get the towels ourselves. There was a strange noise in our AC vent all night, which was a bit annoying. Check-out: receptionist was on the phone with a...

"Comodidad"

"esta muy bien la casa acondicionada y organizada y limpia y tiene todas las comodidades para la estadía"

"You expect quaint. You get unsafe, unsanitary and rudeness. You realize from the check-in through a tiny gated slot that this is not going well. You climb the rickety stairs up and follow the uneven hallway down to the room and use your old fashioned door key to enter. Inside the room is extremely outdated, mismatched, and smells of old Chinese food. The sheets are stained. There is no AC in the Florida summer. There are wire hangars in the open closets. It feels depressing, dank and eerie like...

"The sheets that was covering the bed were dirty and the keys that opening the door wasn't working properly on the door."

"Walked into our cottage, when you see sheets covering living room furniture, there is at auto air freshener sticking out of the a/c vent, and one hanging in the closet, when you go in the bathroom the ceiling is covered in mold. Did have clean sheets and towels. One positive thing was water pressure and hot water. I will never stay again "

"If you’re on a shoestring budget it will suffice. Definitely isn’t the Marriott. Didn’t have towels for taking a shower, air-conditioning was basically nonexistent. The whole property Definitely needs a facelift or wrecking ball."

"No continental breakfast, staff was late upon check in, it’s a 150$ deposit for an already dirty room. Multiple reasons for an uncomfortable stay. "

"Ok"

"Al the crew was nice,,I love it, no problem I will coming back thanks👍👍👍"