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"Friendly staff very easy to use "

"This hotel offers such a high level of quality and service. Staff are so kind, attentive and helpful. Breakfast is excellent. We had dinner at the restaurant two evenings and enjoyed fine dining on both. Swimming pool, sauna and jakuzzi are so heavenly to relax after a ski-day. Fireplace is awesome with real wood. We will definitely come back. "

"Very friendly staff, and they have their private parking. No need to reserve. They are situated near a tunnel under the centre of Winterberg, so if you walk up the side of the tunnel you are right in the centre! And the hotel is really near the main road. Very convenient."

"Perfectly clean. Excellent price. Good facility. Front desk staff wouldn’t help me call a taxi though. "

"Everything was perfect, there was onky one small problem, there was no shampoo there."