Tìm Chalet tại Woolmer Green

"Lovely location. Appears to be lovely hotel set up. TERRIBLE customer service and staff. Drove 5 hours here after a paid for booking and recited email. Hotel had the confirmation and had double booked but decided to not call me but instead tell me on the evening of arrival. They said their manager would call me the next day to rectify the refund. One girl was helpful finding me a hotel twice the price 20 minutes away. The other guy working there, had a 'tough luck attitude.' I had to call a week...

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"Very clean and tidy room. Comfortable stay and would definitely stay again."

"Loved the teapot in the room and real teacups. The outside tables were full of empty glasses & plates the 1st evening I stayed. No tables were bussed. Why? Rarely was there anyone at Reception. Why? Appreciated notices in hallway to remind guests not to disturb others, to close doors quietly etc. Beds were comfy, sheets were good quality, nice pillows. Who thought a wood shelf around the bathroom sink was a good idea?! No noise from neighboring rooms was a pleasant surprise. Shower gel was...

"We only had a quick overnight stay for the hospital the next day. The place looked amazing — it was smart and tidy. The staff were extremely friendly, no messing about. The room was perfect for what we needed. The only complaint was that there were no plugs by the bedside table. But overall, we were really happy with our stay and would recommend it"

"Room lovely and very clean. "