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"This is my second stay at the muthu, my room this time was tired and old fashioned with bad marks on the carpet and a bath side which had def seen better days. There was a problem with the water during my stay and although my room wasnt affected , the pool area was, so there were no pool toilets or showers, so people were coming straight out of the sweaty sauna and straight into the pool. I called to the bar just for some crisps and was pretty much ignored by the girl serving snd left me standing there while she did something else behind the bar which was a bit rude, see to your customers first! I had afternoon tea which sadly wasnt fantastic, the sandwiches had obviously been made the day before and were dried up, wasnt even worth the groupon price. Having said all this, i just wanted to have a night away on my own and rested at the side of the pool. The hotel could do with some updates in certain areas but was ok for a one night stay. "

"No issues"

"Clean, fantastic staff and easy to get to"

"Budget for a reason but very clean and nothing to really dislike. "

"Great location but hotel is badly let down by poor room. We had a shower which didn’t drain therefore flooded the bathroom also the sink didn’t drain. The wardrobe was very difficult to close, the WiFi was weak so could not get connected. The decor was scruffy and we could not get the heating to work. There was a portable radiator so suspect this was a previous issue. Very disappointed overall as you can guess. The staff were friendly and the breakfast was ok"

"Complicated and restrictive system for booking the swimming pool, only 8 persons allowed. Car parking very limited with surrounding car parks very expensive. Bathroom dangerous, there is a desperate need for hand rails, it’s an accident waiting to happen climbing out of the bath. The sofa beds in the rooms are very uncomfortable and desperately need the mattresses replaced. Location superb and very handy for the train and venues like The Crucible. Good pricing structure."

"Our room was tired. It had stained ceiling tiles, fraying carpet on the entrance to the ensuite, stained carpet, mini fridge inoperative. In addition to the above, the hotel was undergoing renovation in the lobby area, the breakfast was very poor value for money. Overall, a poor visitor experience. "

"Good location and staff very welcoming "

"Stayed here for a wedding as a family of four. Very nice room, a little bit on the expensive side but weighing up a taxi home 40 miles and breakfast it worked out about the same. Breakfast was very good. The drinks at the bar were a bit on the expensive side at £8 a pint but what can you do "