Khách sạn gần Phá Yal-ku tại Akumal

"Had an amazing experience! Especially the staff were so helpful! Jorge- the manager- made our experience top notch! He was such a great man! Food was delicious! Could not use the beach due to algae season but pools were great! Spa was incredible- great service. The only thing we did not like is the their sales manager’s attitude! I think his name was Scott. He was the responsible person of the membership experience. Our concierge Monica was amazing! Always smiling and very helpful! Dont forget...

"Exceptional view, beach access, swimming pool, nearby shops, cafes, restaurants. "

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."

"Before we decided to visit Grand Sirenis Resort and Spa, I researched a number of properties. I was looking for a resort the was fully ADA accessible, because my son is a wheelchair user. I also needed the resort to be luxurious and cater to young adults and adults alike. What we discovered there was worthy of the five diamond status it earned. The property is gorgeous and immaculate. No detail over looked. The staff, including: Victor, Christian, Juan, Checo, Alfredo, and Julio made our family...

"I liked the all inclusive experience and it was very good luxury not great luxury but very good. It was extremely safe and you can use the other hotels amenities on the compound."

"Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast"

"Right on the beach where we saw turtle's nesting! Plenty of room. Well functioning air conditioning. Great value for money. We really enjoyed our time here :-)"

"Todo excelente, el lugar increíble, la comida rica, todos son muy atentos"

"Great service , great food. They just need to work on shuttle service. Sometimes it was late"

"It’s a really elegant and chill hotel. The only thing I questioned was the description of the rooms since when we booked the title of the room said “two queen beds,” but they weren’t queen beds. The ocean view is not always ocean view. Although, it’s considered ocean view. Our balcony would see out to the pool and hotel, but not really the ocean view we thought. Overall if you’re looking for a hotel that’s more relaxed/chill this is the place. The pool does have music but it’s not too “hype” or...

"La habitación bien, cómoda. Con aire acondicionado. En las noches es un poco tenebroso y no hay personal. No pasó nada y quizás lo sentimos así por que ramos los únicos en la propiedad. Está bien ubicado y cerca de muchos lugares de interés si llevas auto."

"The property was beautiful. What made my stay was the staff. From the moment we arrived the staff was extremely kind and thoughtful. Loved everything about the Conrad Tulum."

"It is not very common to find the perfect hotel; I give Riviera Maya a 99%. We had the privilege of not only enjoying the adult only hotel where we stayed at but all of the other five hotels at Riviera Maya. Food was excellent, amazingly clean; but what made the experience unique was the staff. Every single staff member was friendly, helpful, and doing it all with great attitude. From the ladies that cleaned our room, to the man who helped with the TV, the women who resetted the safe for us, the...

"Love this private place. Beach was gorgeous and clean. Rooms were comfy, modern and comfortable. Bedding was ultra luxurious. "

"Beautiful property. But unfortunately seaweed smell everywhere, some areas are unbearable. May be because of the seaweed season."