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"Yes it's tired , decor wise but they are slowly working on it , slowly because they are taking care to restore not renovate. I love this hotel and will always stay here when in the area"

"Great hotel "

"Everything was lovely and I had a wonderful compliment about my outfit from the staff at breakfast that made my day "

"Friendly staff on arrival. Great room with loads of space. Bright and airy. Room had all amenities we needed. The breakfast was really excellent. Thanks for a lovely stay "

"The reception staff were so welcoming, especially Jen who welcomed us like old friends. So chatty and lovely and a such a great start to our trip. Hotel and room was clean and looked great and just what we needed. Rooms were nice and warm during this cold weather however the hallways were a bit chilly! Would absolutely recommend and will return. "

"Lovely room. Excellent staff"

"The room was lovely and clean. Staff were all friendly and helpful, even when we checked out the receptionist asked if there was anything else we would like help with. I thought this was a very thoughtful and nice thing to ask. The bar area was airy and well laid out and the drinks were reasonably priced."

"Warm, welcoming staff who go out of their way to correct any and all concerns Very cute rooms, warm and cozy, nicely decorated. Clean, modern bathrooms. Great neighborhood, easy walk to the city center, easy for Uber rides, and some phenomenal restaurants only steps away: Chinese noodle soups, coffee/bakeries, and the Rose and Crown tavern, which has the best meat pies, Sunday roast and sticky toffee pudding ive had yet in England. Highly recommend this hotel."

"Good service "