Khách sạn Zaouiet Ben Sassi

"On arrival we received a Free Welcome Pack & Free Drinks. Extremely good & exceptionally high quality Luxury Hotel. The location is fantastic, minutes walk to the city centre. Amazing to see how CLEAN & Polished this place is and smells like Roses. "

"Top"

"Room was lovely, spacious and worked well for our family of 5. The staff are exceptional and the food was varied and offered vegetarians and picky kids plenty to choose from. The less good….the pools are either freezing or way too warm. Our kids were pumped for the water park but we ended up hardly using it because the water was too cold. There’s one heated pool which is so warm it’s like a bath - on warm days the kids were overheating in it. The inside spaces below reception are tired and...

"Spa was so so. The jacuzzi's were turned off every one minute so you had to press the button every time to enjoy one minute which was very annoying. Also, the old maroccan guy at the white guy who lets cars through was very discriminating towards me and at some point became extremely mad at me as well for being maroccan unfortunately. Very weird altercation for me."

"Good"

"Absolute horrible riad !!!! Please avoid at all cost. Had flooding in our room the first 3 nights couldn’t sleep since we couldn’t turn on the AC. Only tried to compensate us with a 30 min massage which was also terrible. Wifi in the riad was horrible so we needed to end up buying more data to use internet. Rooms were super outdated and dark. Found the staff to be quite racist , as we were one of the very few brown people at the riad + my wife is a hijabi . They kept asking us for our room...

"Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and...

"good stay"

"The place is beautiful with clean rooms and great staff. The host was very helpful and answered all our questions. Breakfast was rich and delicious. The Riad is walking distance from a lot of important places like El Badi Palace, Saadian tombs, etc. We had a great time at the place."

"It was a very good stay , good facilities and great staff , was an amazing time "

"Beautiful area and property - outside of the downtown but easily accessible and has everything you need. "

"Thanks "

"Cet endroit est un chef d'oeuvre de mauvaise construction. Les chambres sont tellement mal isolé que l'on entend tout des chambres voisines. Les avions semblent atterrrir dans notre chambres, les douches tombent en ruine....ect"

"Room clean and had everything you need and more …. Had a full candy dish and Nespresso machine! They gave baskets of water and cakes at night. The staff were friendly and helpful. It was about 1 km from Medina but nice clean safe area and we never waited longer than 5 minutes for Uber. Highly recommended! "

"Buena ubicación y el personal muy amable ☺️"

"The room was clean but not at all shown in pictures, it was like low class motel not a 3 star hotel. The only saving grace was working AC since it is very hot in Marrakech and the location as it is in centre of the city and walking distance to malls and restaurants."

"La habitación estaba bastante limpia y acogedora , el personal divino Fátima es una magnífica persona que te ayuda con todo en todo momento . Muy placentera y agradable mi estancia en este Riad . Recomendado 1000/1000"

"Yes but no coffee or tea"