"No hot water and when we arrived (it had clearly been an issue as we heard other guests talk about it) no one mentioned it. Someone from our party went to ask reception and they were very dismissive. The next day still no hot water, I understand they couldn’t have fixed it there and then but they could if been proactive is telling us and offering to try and fix it."
"No hot water and when we arrived (it had clearly been an issue as we heard other guests talk about it) no one mentioned it. Someone from our party went to ask reception and they were very dismissive. The next day still no hot water, I understand they couldn’t have fixed it there and then but they could if been proactive is telling us and offering to try and fix it."
"We had superior rooms on the second floor with wonderful views. They were clean and comfortable, though the room service was a little careless. The second floor is accessed via 2 long stair cases. Quite an effort for 2 old codgers with cases.
Staff were helpful and polite. This is more like a large pub with rooms, though popular with the locals and always busy, probably due to reasonable prices. All in all ,a good experience.
Love Ross."
"We had superior rooms on the second floor with wonderful views. They were clean and comfortable, though the room service was a little careless. The second floor is accessed via 2 long stair cases. Quite an effort for 2 old codgers with cases.
Staff were helpful and polite. This is more like a large pub with rooms, though popular with the locals and always busy, probably due to reasonable prices. All in all ,a good experience.
Love Ross."
"Amazing helpful staff
Lovely food brilliant chef/chefs
Bar staff reception breakfast team
I wanted a bday morning with country views and breakfast on the decking Definately what I asked for I got
recommend room 21 the hotel is brilliant
Booked again to go in August lovely country walks "
"Amazing helpful staff
Lovely food brilliant chef/chefs
Bar staff reception breakfast team
I wanted a bday morning with country views and breakfast on the decking Definately what I asked for I got
recommend room 21 the hotel is brilliant
Booked again to go in August lovely country walks "
"Friendly, helpful, welcoming staff. Comfortable rooms with good ensuite facilities at a great price. Restaurant has excellent dishes at good prices and the bar serves a good range of drinks again at good prices. A Continental Breakfast is included and there is no cooked breakfast option. The only drawback is the lack of a lift and one or two floors are a bit unveven but to be expected at over 400 years old.
"
"Friendly, helpful, welcoming staff. Comfortable rooms with good ensuite facilities at a great price. Restaurant has excellent dishes at good prices and the bar serves a good range of drinks again at good prices. A Continental Breakfast is included and there is no cooked breakfast option. The only drawback is the lack of a lift and one or two floors are a bit unveven but to be expected at over 400 years old.
"
"For what you pay, this is an excellent place to stay when visiting Hereford, but it is really a room only property. It is situated a couple of miles outside Hereford, in a quiet countryside setting, so is nice to unwind at. There is a continental breakfast available for only £5, but this could not be booked through the Expedia site. There is a communal kitchen and dining room, so you can either make something yourself, or order in a deliveroo.
The room was a good size, clean and functional, with...
"For what you pay, this is an excellent place to stay when visiting Hereford, but it is really a room only property. It is situated a couple of miles outside Hereford, in a quiet countryside setting, so is nice to unwind at. There is a continental breakfast available for only £5, but this could not be booked through the Expedia site. There is a communal kitchen and dining room, so you can either make something yourself, or order in a deliveroo.
The room was a good size, clean and functional, with...
"The room was clean, warm and comfortable. The staff were helpful. Parking was in front of the hotel, off the main street. The village had a few shops and a large town nearby. The hotel has a river at the bottom of the grounds which was lovely to sit near."
"The room was clean, warm and comfortable. The staff were helpful. Parking was in front of the hotel, off the main street. The village had a few shops and a large town nearby. The hotel has a river at the bottom of the grounds which was lovely to sit near."
"A lovely old world charm about the hotel. Very nice, spacious room, excellent staff & fantastic location in the heart of Ludlow. On- site parking available which was also great. "
"A lovely old world charm about the hotel. Very nice, spacious room, excellent staff & fantastic location in the heart of Ludlow. On- site parking available which was also great. "
"Extremely disappointed - spa and pool closed due to building work, not clearly stated on Expedia. Specifically booked for these facilities after a very long drive. Hotel needed updating and didn’t feel immaculately clean. Front desk was a mess. Paid £144 for one night in a room that felt like a Premier Inn room with a fridge added. Stains on carpet, no pictures or nice touches apart from robes and slippers. Sofabed looked tired and old. Cooked breakfast was good but continental had only mandarin...
"Extremely disappointed - spa and pool closed due to building work, not clearly stated on Expedia. Specifically booked for these facilities after a very long drive. Hotel needed updating and didn’t feel immaculately clean. Front desk was a mess. Paid £144 for one night in a room that felt like a Premier Inn room with a fridge added. Stains on carpet, no pictures or nice touches apart from robes and slippers. Sofabed looked tired and old. Cooked breakfast was good but continental had only mandarin...
"The photos of this property are completely misleading, as in reality it is very very different!
The room was small, nowhere to put anything, the en-suite was tatty with broken shelf over sink, dirty mirror and a shower that was pretty poor!
The room was cold & uninviting!
Other parts of the property were full of clutter & just looked uncared for and needs a complete overhaul.
I can’t believe we paid good money to stay here!! "
"The photos of this property are completely misleading, as in reality it is very very different!
The room was small, nowhere to put anything, the en-suite was tatty with broken shelf over sink, dirty mirror and a shower that was pretty poor!
The room was cold & uninviting!
Other parts of the property were full of clutter & just looked uncared for and needs a complete overhaul.
I can’t believe we paid good money to stay here!! "
"This hotel provided a reasonably sized and comfortable room. The bathroom, although a bit small, was well-organized, making it convenient for guests. The breakfast was excellent value for money, offering a variety of hot food options.
However, the bathroom had a very unpleasant smell that persisted throughout our entire stay of six days. I suspect it was coming from the shower curtain fabric or the sewer line. Additionally, the bathtowels were not made of cotton."
"This hotel provided a reasonably sized and comfortable room. The bathroom, although a bit small, was well-organized, making it convenient for guests. The breakfast was excellent value for money, offering a variety of hot food options.
However, the bathroom had a very unpleasant smell that persisted throughout our entire stay of six days. I suspect it was coming from the shower curtain fabric or the sewer line. Additionally, the bathtowels were not made of cotton."