"Negatives-Terrible noise pollution from nearby pubs & clubs until 5am. Our rooms 333 & 334 suffered damp bedding due to faulty air conditioning throughout our stay this also caused a musty smell and black mold was present around the unit and our room especially the bathroom-We quickly became ill.
Some reception staff are quite rude and dismissive and don’t want to help resolve the issues, denying or using excuses for any issues we faced instead of trying to rectify them. The exception being...
"Negatives-Terrible noise pollution from nearby pubs & clubs until 5am. Our rooms 333 & 334 suffered damp bedding due to faulty air conditioning throughout our stay this also caused a musty smell and black mold was present around the unit and our room especially the bathroom-We quickly became ill.
Some reception staff are quite rude and dismissive and don’t want to help resolve the issues, denying or using excuses for any issues we faced instead of trying to rectify them. The exception being...
"chambre spacieuse mais très bruyante beaucoup de bruit autour de l’hôtel le soir jusqu’à très tard surtout si vous êtes coté rue .
menage bien fait tout les jours les femmes de ménage sont agréable et très gentille.
bon les repas sont bons mais redondants normal vous me direz.
carte du snack prêts de la piscine très peu option en all inclus si non faut payer pour une salade ou autre que de frites ou un sandwich pain de mie.
personnel au top.
je recommande tout de même cet hotel c’est la...
"chambre spacieuse mais très bruyante beaucoup de bruit autour de l’hôtel le soir jusqu’à très tard surtout si vous êtes coté rue .
menage bien fait tout les jours les femmes de ménage sont agréable et très gentille.
bon les repas sont bons mais redondants normal vous me direz.
carte du snack prêts de la piscine très peu option en all inclus si non faut payer pour une salade ou autre que de frites ou un sandwich pain de mie.
personnel au top.
je recommande tout de même cet hotel c’est la...
"2nd stay and always good value for money.
There is a pool towel policy which is great however there is no enforcement about it so empty loungers with towels on it for the whole day.
Not essential - It would be good if the bathroom facilities could have a better tiles as the current ones feels dated and a lot of white paint stain on the tiles can be seen when doing touch up.
For last to have modern appliances such air fryer like Ninja range."
"2nd stay and always good value for money.
There is a pool towel policy which is great however there is no enforcement about it so empty loungers with towels on it for the whole day.
Not essential - It would be good if the bathroom facilities could have a better tiles as the current ones feels dated and a lot of white paint stain on the tiles can be seen when doing touch up.
For last to have modern appliances such air fryer like Ninja range."
"The convenient location was a plus. Very walkable to city attractions. The mail complaint was there was NO air conditioning as advertised. Had the room key in the slot and the balcony door closed yet NO cool air whatsoever and it was really miserable to where we could barely sleep. Breakfast was nice and enjoyable and the pools were very packed with lounge chairs being claimed very early in the day by people putting towels on them with nobody in sight, which is unfortunate and shouldn't be...
"The convenient location was a plus. Very walkable to city attractions. The mail complaint was there was NO air conditioning as advertised. Had the room key in the slot and the balcony door closed yet NO cool air whatsoever and it was really miserable to where we could barely sleep. Breakfast was nice and enjoyable and the pools were very packed with lounge chairs being claimed very early in the day by people putting towels on them with nobody in sight, which is unfortunate and shouldn't be...
"It was a lovely clean hotel. The all inclusive drinks were good quality. However the all inclusive meals were quite bland and lacked flavour
But I really enjoyed my stay"
"It was a lovely clean hotel. The all inclusive drinks were good quality. However the all inclusive meals were quite bland and lacked flavour
But I really enjoyed my stay"
"The service was very good. Staff were friendly and helpful, especially a lady by the name of
of Sonsolas at the Guest Experience desk and Fabian at check in desk
The amenities was let down by the very low powered air conditioning that on warmer nights made sleeping uncomfortable. Also only one small bottle of water was provided for the whole stay. Thank goodness there is a mini supermarket across the road for bottle water. There was no tissue box.
Food at restaurants were good. We had...
"The service was very good. Staff were friendly and helpful, especially a lady by the name of
of Sonsolas at the Guest Experience desk and Fabian at check in desk
The amenities was let down by the very low powered air conditioning that on warmer nights made sleeping uncomfortable. Also only one small bottle of water was provided for the whole stay. Thank goodness there is a mini supermarket across the road for bottle water. There was no tissue box.
Food at restaurants were good. We had...
"Zeer goed hotel dat eigenlijk toch bijna 5 sterren benaderd zeker qua personeel en vriendelijkheid en behulpzaamheid. Eten was bijzonder uitgebreid en goed.
Enig minpuntje misschien is de bediening aan de bar, dat zou iets sneller kunnen bij dorstig weer ;)"
"Zeer goed hotel dat eigenlijk toch bijna 5 sterren benaderd zeker qua personeel en vriendelijkheid en behulpzaamheid. Eten was bijzonder uitgebreid en goed.
Enig minpuntje misschien is de bediening aan de bar, dat zou iets sneller kunnen bij dorstig weer ;)"
"This hotel is lovely. Everything is close within the hotel so easy to access where you want to be.
The Swimming pool is a sloping one and the deep end is 1.45mtrs my daughter was able to stand up in it fully. The only floating rings they allow can be purchased for €6 at their mini shop which is on the same floor as the snack bar.
The food was yummy, smaller choices than on previous places I have stayed, but actually that was better as this meant what there was was replenished often and it...
"This hotel is lovely. Everything is close within the hotel so easy to access where you want to be.
The Swimming pool is a sloping one and the deep end is 1.45mtrs my daughter was able to stand up in it fully. The only floating rings they allow can be purchased for €6 at their mini shop which is on the same floor as the snack bar.
The food was yummy, smaller choices than on previous places I have stayed, but actually that was better as this meant what there was was replenished often and it...
"The property was clean, air conditions and other facilities in the property was in good working condition. The staff at the receptions were very kind and helpful. The swimming pool was clean and had always life guard around. The accommodation is about 15 to 20 mins drive to Las America, Los Christianos and the very popular Siam Park which was very good. We stayed for 7 days and we enjoyed our stay, we will definitely return and highly recommend the accommodation to others."
"The property was clean, air conditions and other facilities in the property was in good working condition. The staff at the receptions were very kind and helpful. The swimming pool was clean and had always life guard around. The accommodation is about 15 to 20 mins drive to Las America, Los Christianos and the very popular Siam Park which was very good. We stayed for 7 days and we enjoyed our stay, we will definitely return and highly recommend the accommodation to others."
"This was an excellent complex. We had a 3 bedroomed, spacious, clean apartment. The air conditioning was very much welcomed.
The pool and bar area was nice and the pool always had a life guard on duty.
The apartment was close to Siam Park and we could walk down the hill to the entrance within 15 minutes. The main resort was also a short walk. We really enjoyed this holiday. Thank you."
"This was an excellent complex. We had a 3 bedroomed, spacious, clean apartment. The air conditioning was very much welcomed.
The pool and bar area was nice and the pool always had a life guard on duty.
The apartment was close to Siam Park and we could walk down the hill to the entrance within 15 minutes. The main resort was also a short walk. We really enjoyed this holiday. Thank you."