6/10 - Được
Elizabeth, Morden
Đi cùng gia đình
05/11/2025
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
On first impressions the place was good but after some time we started to see some things that weren’t nice.
First the shower didn’t work properly so the water temperature was extremely hot. As we were staying only for 2 nights we didn’t feel the need to complain but it we were to have stayed longer we would of complained and let them know. The room had many spider webs and a spider on the bed. The bathroom didn’t have a good clean and the tap was dirty. We felt as if someone had left the room and they only changed the bed before we came in. On a good note the bed was very comfortable and the room was a good size.
The breakfast experience wasn’t the best, we saw that there was only one person serving and cooking the breakfast so I get why the service was slow. Once we received the breakfast one was half cooked and cold and the other was like warm. The toast felt like it had been made way in advance as it was stale and cold.
The women on the front desk that greeted us was very lovely and welcoming which was nice. The place is really nice, and a really good price. There are just a few things that would need to be better. We didn’t have a bad time but if we were to have been there for longer I would of looked for somewhere else.
Elizabeth
Lưu trú 2 đêm vào Tháng 10, 2025