Khách sạn Abras

"Very good"

"Internet connection only on day 1. Walking distance to a beautiful and enchanting beach, close enough to the city, but not right in the middle of it. Hot water, nice a/c. Staff was not present all the time, but that works for me as I prefer peace & quiet. Nice place."

"My first room cleaning was confirmed via text but didn’t occur, deadline was 4 pm. The front desk clerk informed me it was extended to 530p due to the busy day staff were having. I was ok with that, however, it never was completed. I called at 9pm just to request towels and bathroom cleaner, I immediately received everything I needed. Very pleasant staffing!"

"Parking"

"Room was super tiny but enough for me and my friend."

"I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the...

"Súper buena la estadía,limpio,recogido"

"Excellent hotel and service."

"This place was rather scary. The clerk was behind glass! No elevator and very narrow stairs! The bolt lock on our door was broken. There were no amenities of any kind. Very tiny bathroom with small shower. No soap or shampoo available, the shower had containers for them, but they were empty! We did walk across the street to find a small bar with food, but we did not venture out in the evening in this neighborhood. The next day we discovered that one street over was a much busier street with...

"Me encantó todo. El hotel es excelente."

"The room was spotless the stuff super friendly, so many amenities great breakfast and plenty of parking. 100% recommended"

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"The front desk staff at this hotel are very rude and unhelpful. One woman in particular was dismissive and rude constantly. I was appalled by the way they treat their guests. The housekeeping staff came at 2-5pm everyday which was inconvenient because I would be in my room some of those times and they wouldn’t clean the room with us in there even if we said we were leaving in 20 minutes and they could come back. The elevators worked TERRIBLY. You had to wait probably 7-10 minutes every time...

"Very clean and the hospitality was a 10/10!"

"The hidden fees were a surprise and charges to the room. Also, due to a delayed flight I checked in a day late and was still charged a fee"

"The only thing I have nice to say is, the staff was amazing. when I saw bedbugs on the bed and crawling on the walls, the staff moved me to a private room however, that room also had bedbugs. The staff did their best to make sure I was comfortable and thankfully I was only there for a night. Would not recommend."

"The hotel gives boho Tulum style, the pool was small and didn’t seem like it was cleaned daily. The room was also small, the shower was tricky to adjust water temp wise and needs some updating. I stayed 3 nights housekeeping stopped once the first night when I was in the room so only left towels. The beach is on the other side of the highway about a 7 min walk. Once entering the beach there is a person there that can set up chairs and an umbrella. The breakfast was inconsistent, they set it up...

"Parking, staff"

"Everything was beautiful"

"Good room, good AC, nice little bar. Only thing is it’s a quite far from everything else."