Khách sạn Alderholt

"Location is great as you would expect."

"Set on a motorway services type estate with plenty of parking, car charging and food drive throughs. Not picturesque, you cant walk out to a pub/village. Wouldnt have stayed if known about the setting. Very close to Stonehenge which is why most might stay here."

"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"Helpful staff"

"Good choice of breakfast items"

"Clean room. Helpful staff. A lot of road noise in rooms at the front but peaceful with lovely views for rooms at the back of the hotel. Good buffet breakfast with gluten free options on request."

"Very pretty property, with a great view. A little distance from the city center, but they run a most friendly and flexible shuttle into town that works great, very good idea and a very commendable effort. Breakfast is good. We had a large room (2 adults 2 kids) very spacious. Some aspects of maintenance could be improved, but it is always a challenge with these country homes, they have the charm, but not everything is impecable. A little on the expensive side, but reasonable. Great parking."

"Great work stay, clean, friendly staff, great breakfast. Only downside was lack of air conditioning in the rooms (during a UK hot spell)"

"The positives were the airy room and lovely garden. The big negative was the buffet breakfast which they proudly claim to be award-winning. The reality is that for a 4 star hotel, the quality and range of options was extremely poor. Too many short cuts and cost cutting. The veggie options were limitd and not displayed on the tables and there were no extras (eg crushed avocado) even if you were willing to pay a bit extra. There was no fruit yogurt in individual pots and no higher quality healthy...

"The environment is unique to"

"Lovely stay"

"Terrible experience. Rooms have no air"

"Good clean friendly hotel"

"This was a lovely place that I would go to again and again. The hotel itself was stunning, the staff were very helpful and thoughtful, and the food was fantastic. The only concern is the stairs are uneven, so just be careful if you’re unsteady. Other than that, delightful experience."

"Out of town and difficult to get to"

"Rooms were ideal the staff were super friendly and helpful and the breakfast was delicious!! Thanks x"

"Clean & spacious room, nice view & good breakfast. Helpful staff. Easy to locate"

"Excellent location right opposite the castle. Very comfortable and the staff were friendly and welcoming. Good food at the 18 restaurant with a 30 per cent discount for hotel guests. Would definitely return in the future."

"We had a Premier plus room on the hottest day. It was cool with dark curtains and we had the best sleep. The staff worked so hard and were incredibly helpful. Unfortunately there was a lift out of action so that made queues but everything else was really good including the location."

"The staff were lovely and the food was exceptional. Especially the breakfast! We visited for my birthday for which the Butcombe loyalty provided some really good offers for"