Khách sạn Allen

"Best hotel"

"Hotel needs upgrades the floor in the bathroom was severely cracked and the hallway had a roach."

"Very friendly staff"

"Clean rooms"

"The shower water pressure was terrible almost not strong enough to wash the soap of your body. Also you could feel the springs in the mattress. I won’t be back to this location"

"The room was very clean and very friendly staff. We enjoyed the stay. Couple of issues with our key never working when we returned to room. We had to go back down to desk everyone which got very annoying considering it was a four night stay. They never assigned my room to wi-fi. Also, my son left a piece of jewelry there. He didn’t remember till we got to airport so he called, they looked and found it which was awesome. The problem is my son sent them the shipping label for it and it’s been 2...

"Significant Service Failures - Not What You'd Expect from Marriott I booked multiple rooms to host out-of-town guests for the weekend. What followed was one of the most frustrating hotel experiences I've had in years of global travel as a Marriott Lifetime Gold Elite member. Three significant failures: 1. Repeated key card failures - Guest room keys stopped working multiple times throughout the stay, leaving guests stranded outside their rooms for over an hour each time awaiting resolution....

"The indoor pool and hot tub were amazing! So was breakfast!"

"Loved the breakfast buffet options, yummy and healthy! Gym was great because running outside wasn’t an option since weather was too hot."

"The staff was efficient, helpful and attentive."

"When i checked in Shae the front desk rep was very friendly and accomodate as required. We lost the car keys and they didn't even went inside the office to look and said they don't have it but later at night when we came back and asked the front desk he went inside the office and got the lost keys."

"Buenas las instalaciones. Pero no está bien insonorizado. Se escucha todo lo que pasa en el freeway cercano. No tienen seguridad y no había quien pidiera silencio a muchachos a medianoche. Lo demás muy bien. Ventanas que no dejen pasar sonido son importantes. Ojalá renueven. Y seguridad para reforzar tranquilidad a los huéspedes es muy importante."

"Close to restaurants, room was clean and friendly staff. Comfortable beds."

"Quiet hotel. Would stay again. The bell boy and the valet parking was great. Both very helpful and fast."

"We loved the pool! Clean room and facilities. We also enjoyed the happy hour."

"No signs were there on the 4 th floor as to where the Elevator was!Elevator doors had one opening for maintenance and same time another for the floor giving the impression of a two star and not a four or five star hotel. There were no laundry machines so this should be disclosed that no washer and dryer on premises. The Staff was very Friendly. The hotel lacked the feel of a four or five star Sheraton hotel"

"Loved this staff Clean room and staff was helpful."

"Easy check in (friendly staff) . The hotel was clean and well maintained . Breakfast was reasonably priced."

"The staff was so kind and the breakfast was great. Our comments are about the property. It’s long overdue to be updated. While the location is perfect, the property is showing its wear. Our bathroom had suffered extensive damage on the ceiling and to the bathroom vanity. The pillows on the couch need to be replaced as stuffing is visibly coming out. All the chairs in breakfast lounge need to be recovered. All carpet is so worn ans all feels very dingy. We also killed a giant cockroach in our...