Nhà và căn hộ du lịch tại Allen

"The property itself was nice. Check-in and out instructions were good. However, for 4 adult women to only have 4 bath towels for 3 nights…there should have been more towels. Also, there were no sheets or blanket provided for the pull out bed. There was a smell in the apartment we couldn’t figure out then realized potatoes had been left in the pantry from previous guests I presume. There were no tissue boxes available. I think for the money, these small details could have been better."

"Here’s a polished version that includes the additional details and ends with the refund issue: I had a very disappointing experience with this property. When I arrived at the scheduled check-in time, the apartment was not ready for guests. The host acknowledged that it was not prepared, which was unacceptable after I had traveled expecting to check in on time. We had an event to attend at 7:00 PM, but around 5:30 PM the host informed us that a cleaning crew had just arrived and that it would...

"The smell in the apt was awful. Smelled dirty even though it appeared tidy/clean. Carpet was old & disgusting. Could not open any windows to air out. Turned on air when arriving hoping that would help smell while we stepped out for a few hours but that did not help. When we arrived back we left because we could not stay there due to smell & had to pay for a hotel about 10min down the road. "