2/10 - Tồi
Devin, Eagle Mountain
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
13/02/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The front desk girl kept me waiting to check in for 5 min while she was in the back watching a show on her iPad; ‘I’ll be right with you’ as I hear the show in the background and can see her…
The room was not cleaned prior to our arrival. All they had done was make the beds. The window was left open and lights on in the bathroom. They said, “I’m so sorry. We only have 1 cleaning lady right now so she doesn’t always do a complete job”… smh
The lobby, hallways & room all had a rank odor. Smelt old, almost moldy.
Their ‘newly remodeled’ rooms must have had just 1 new thing added to the room because I felt like I was in the 90’s as opposed to having a newly re-done room.
The tv did not work.
The shower was awful. Terrible shower head. Very old and barely got the job done.
Cobwebs in every corner, dead bugs on shower wall.
The sheets and blankets didn’t even feel clean. I slept on top of them every night because they wouldn’t do a single room cleaning for us.
The ground was dirty/dusty. To the point that I didn’t allow my kids to walk around without shoes on due to fear of them getting plagued with some miserable disease.
Their ‘breakfast included’ was a joke. On the description they say full breakfast. It wasn’t until after my reservation was complete that they emailed me telling me it was a ‘grab n go’ type breakfast with granola bars, muffins, bananas & coffee.
Then they complained to me when my 4 kids each took 2 chocolate muffins and they had to restock the breakfast. SO BAD
Devin
Lưu trú 5 đêm vào Tháng 2, 2026
