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"My vacation was a 10/10, from start to finish. Starting with the service, the staff members, the beauty and cleanliness of the resort and rooms. Service: we were met with the most wonderful staff members. Cesar, the general manager took the time to see us and message us on multiple occasions throughout our stay to ensure everything was okay and our expectations were being met. - they exceeded our expectations. Brandon and Luis at the front desk were amazing and helpfully. Our butler service by Enrique, Alex, and Mario were absolutely pleasant. Anything we needed, they were available at our fingertips. Ivan, the manager of one of the restaurants on site was also so delightful and also took the time to make sure our needs were being met. Ricardo, Luis, Jonathan, were also some of the staff members that made our stay so memorable. There were so much other staff members that made it memorable that I was unable to catch the names of but every one we came across was amazing. This was truly a luxurious experience and the resort, the massage, the restaurants were all so amazing, we enjoyed the food at the Joya Restaurant the most but all the restaurants plus the piano bar were exceptional. The pool side bar was also amazing! Honestly I could go on and on about how great this place was. I honestly cannot wait to go back! "

"The room was big and beautiful, could use a little update, and the water was horrible had a terrible smell probably due to the beach.but it was nice overall "

"Amazing resort. Everything from the rooms to personnel was exceptional. Due to low season the restaurants in the resort offer a la carte menu. Yes, big part of resort is under construction, but it didn't make out vacation less enjoyable."