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"friendly staff, quiet and tranquil environment, room is very new and clean "

"the room is tidy and clean, staff are friendly and helpful"

"Really enjoyed the experience at the hotel: located in an exclusive area. The staffs are very attentive. The breakfast is amazing and the service is top notch. It is near Kumoba pond. The scenery is mesmerizing. "

"What a great hotel! Clean comfortable rooms in a lovely setting, an easy walk to shops and restaurants. We especially appreciated the welcoming, friendly staff who spoke excellent English. The bar was cozy and featured amazing cocktails - the gin & tonic with "forest" syrup was my favorite (so much so that I bought a bottle of the syrup to bring home). Would absolutely recommend this hotel, and hope to visit again someday!"

"Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend."

"It was a good stopping place for the outlet shopping. Good location with lots of local eateries. "

"The room was spacious and very clean. "

"This hotel was a very nice stay with friendly staff, clean and new surroundings. I would like to go back again."

"We couldn't contact the front desk from our room. Safety issues. "

"perfect!"

"Nice and peaceful atmosphere with excellent service by nice people."

"Easy access to national park to see the giant flying squirrels. Nice place in residential area. "

"excellent location, room suitable for its price range. "

"This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! "