Search Hotels Near Atitlan Nature Reserve, Santa Catarina Ixtahuacán

"The hotel staff could barely speak English, and the room cooling system was only a very small fan. The pool was extremely dirty and contaminated, and it was completely unusable. The hotel breakfast was acceptable, but unfortunately the staff were not properly trained at all. Most of the bed sheets had dirty stains on them, and the bathroom ceiling was full of ants."

"I absolutely loved my stay at Hotel Casa Ki’iil. The location of the hotel was perfect. It was about a 7 minute walk to La Calle de las Sombrillas and a short tuk tuk ride to anything else in San Juan or San Pedro. I got the lake view room, had a beautiful view of the garden and the lake. The staff were so so sweet and very helpful. They helped me order a public/private lancha to the hotel’s dock, gave me directions and recommendations, and even helped me get into the lake with the kayak. Breakfast was included as well, it was very simple but filling. I would definitely stay here again if I ever went back to Lake Atitlan! 100% recommend this place."

"Highly recommend staying here in San Juan! It's a bit off the beaten path so it's quiet and peaceful but still super close to everything. The included breakfast was great. They have their own private dock to make for easier travel after your stay. I wish I had known I could use that when I got here! The balcony was absolutely stunning and I ended up relaxing here much more than anticipated. They also have kayaks you can use on the property."

"The fact the facilities are pet friendly and free make this facility super unique."

"Great property! Recommend it highly!"

"They sometimes had power outage"

"This property was not at all where Expedia said it was. I ended up getting a message on WhatsApp and had to follow a video to get to the property. It was in a small alley and no directions. Had to use context clues to find a restaurant that was in the video and follow from there. We were waiting by the door for a while because someone had to come unlock it for us. I booked the top room and got the room under it. The top room was taken. I ended up becoming extremely disappointed with this because there were no windows where the shower was which connected to the bedroom, so at night there was music playing until around 11:30 so loud that my partner and I (laying on the bed next to eachother) couldn’t even hear eachother over it. Especially after us doing acatenango and fuego we booked this place for rest and to try to sleep over that was awful. Literally on a Wednesday and Thursday. Not to mention once the music stopped, stray dogs were barking like crazy and roosters going for majority of the night, then birds chirping and throwing themselves at the windows during sunrise. This would have been less of an issue if we got the room on the top floor that I booked since it had windows all around the bedroom and a door to take you to the outside bathroom. Also, the shower water was extremely cold (apparently it is solar) and the idea of an open shower is great but you can’t take one after 7am because there are men working on a building next door that can see everything..."

"The rooms were very clean, everything is well organized. Johan and Gaby are huge huge huge help in everything you need there. They are hands on, and very attentive. Neighborhood is safe, views are amazing and the food was delicious. Dinner there is fun and easy. The breakfast with the view is so cool. I recommend 100%. Stray dogs bark randomly at night for about 10 mins and usually calm down but it could wake you up."

"The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work when we first arrived. Otherwise it was in a very central location in town and is a beautiful tropical oasis."