Nhà và căn hộ du lịch tại Bala

"I had an unpleasant experience at touchstone resort. I checked in and got a room. After a while, we realized that the kitchen sink is half filled w water and there is no water supply, the faucet is wrapped by a maintenance rag. We were shocked and we had to rush to the restaurant for dinner as it closes at 8pm. We reported it to the front desk before dinner, then they said they know and they need to move us to another room. Why would they give us this room at first??? When we get the new key,...

"The furniture wasn't comfortable at all and the one couch was ripped and the furniture and ladder is definitely not made for heavier people. Kids running around until 2am. My kettle caught on fire... which they replaced but no apologies. Also, i booked 3 nights and after 1 night i had to show my receipt that i was there for 3 nights. Overall everything was very clean but its not a place for me for what i paid."