Khách sạn Ballwin

"The staff was very friendly. The place was very clean. The fridge was tiny and could be bigger as it was only a half-sized mini fridge, but I was able to squeeze everything in there. Side note: if you have Alpha Gal syndrome and are fume reactive, breakfast/evening snacks are served in the lobby and the pool is not for you. The BBQ restaurant exhaust fan is right next to the pool, and I was unable to enjoy that option. My child enjoyed it though."

"Staff was very nice. Hotel mediocre"

"Well recommended"

"Very Poor Tv service Very Poor BREAKfest"

"The amenities were as described. Very reasonably priced and conveniently located. The front desk and bar staff were very courteous and helpful."

"Convenient"

"Room was very spacious, shower was awesome, everything was nice and clean. Pool was open and looked nice, did not have the breakfast although it smelled good. Great dining options were within walking distance, neighborhood felt very safe. Young lady at front desk was very friendly and helpful with questions. We would stay here again (and probably will soon)"

"Excellent customer service"

"1"

"So toilets are so low they are toddler height-do a deep knee bend to sit down. The tv is 50 channel selection of direct tv but only a few actually transmit -finally figured out on my 2nd day if you turn the tv off then on again you can get the channel to transmit video-otherwise it says it only transmits audio-so changing channels and getting video transmission meant turning it off and on. Third, the beds are very soft so no support-back was hurting after the first night and it was a challenge...

"Room air conditioner did not work, lady at the front was not very friendly-seemed bothered when we requested another room. Second room air conditioning was good, however-this room didn’t have a fridge(need to store my medications). Then we asked about that and were told up charge, we said ok, never received it…"

"After the mixup of our being checked into a room 14 hours before we arrived, so the clerk couldn't find our reservation, then being given the keys to an occupied room, we had a nice stay. Comfortable bed. Great shower other than the tub filling with water as I showered."

"Great hotel"

"Staff was great"

"We enjoyed the breakfast and dinner that was available. The room was clean and the staff was very friendly, going out of their way to ask how things were and if you needed anything. We will definitely be staying here again when in the area."

"everything was clean; breakfast was good. close to intertate"

"Felt safe and comfortable. Only hangup was that front desk insisted on me giving them a credit card and was charged $25 "because I had a prepaid reservation." Desk person did not speak clear English and did not adequately explain the charge. I have never had this happen at other hotels.. I understand they could require payment method to be available in case there were damages, but the charges should be reversed if there were no damages incurred. I extended our stay by one day directly at the...

"Great staff, clean and efficient. I didn’t arrive until late so they were very accommodating with letting me have a late check out. I wish breakfast was served later though."

"i don't have any complaints of anykind"