6/10 - Được
ALEJANDRO
Đi cùng bạn đồng hành
25/09/2025
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The air conditioner would stop after a certain time (although according to the hotel staff the fifth floor had an issue and gave us the chance to switch rooms… we kindly declined, as it was too much hassle to move and after checking the new room the AC seemed the same to me.
The shower’s water pressure was extremely minimal, and it took a long time to adjust the temperature.
The wi-fi had to be reconnected multiple times during a single day.
The worst was the cleaning crew, they did very superficial cleaning, you could still see dust in some spaces. My wife is allergic to dust, and she was having a very bad time.
Also, they never restocked regular coffee (only decaffeinated).
One day they didn’t even supply toilet paper, so we had to ask for one at the front desk.
We stayed for 7 nights, and they never changed the sheets, we replace more often at home.
The hotel needs some TLC, it might have been beautiful many years ago, but the maintenance is very poor.
If it wasn’t for the friendly staff (big shout out to Erica) and the location, this hotel would have an even worse review.
ALEJANDRO
Lưu trú 7 đêm vào Tháng 9, 2025
