Khách sạn Batuco

"Friendly staff."

"Alles super!"

"Airport shuttle pick up and drop off area not noted on booking confirmation and hotel staff were not able to supply that information due to lake of English language ability. There was conflicting information on the booking and website about late night check in. I took the chance and turned up anyway. "

"Towels not in pristine condition, hotel conditions in average, should be better for a marriot"

"El upgrade al club vale la pena"

"Estuvo bien para ser una estancia corta "

"We were there just for a morning to freshen up but the hotel is in a good location with very neat rooms and a very good breakfast. The staff were super friendly and helpful in terms of helping us in all our queries and they have a luggage storage room as well. Definitely would recommend around Santiago if you are visiting few days given its proximity to all major tourist attractions as well by uber or via metro."

"The airport shuttle is really a bonus and a deal maker for our decision to stay here. It was on-time, easy to find and the driver was quite courteous "

"ホテルの設備としては十分です。スタッフの方々もとても親切な印象でした。バスターミナル、メトロのUniversidad de Santiago近くの立地。往復で空港バスを利用し、とても便利でした。（私の場合は大丈夫でしたが、早朝、深夜の利用は十分注意してください） なお、バスターミナルや近くのモールには換金所もあるので両替も可能。旅の拠点に隣接しているため、基本的に必要なものは揃います。"

"Great Breakfast, nice rooms and amenities "

"Beautiful property, nice breakfast buffet, very helpful front desk staff. Walkable neighborhood. "

"Amazing stay. Loved it "

"Lovely boutique hotel in a great neighborhood! Our room was spotless, we had a bottle of sparkling white as a welcome, breakfast was fresh and delish. The atmosphere of the Castillo Rojo is just charming! Happy hour every day on the patio...just wonderful! The staff could not have been any better! We LOVED our stay at the Castillo Rojo and loved our stay in Santiago!"

"Traveled with family (teenagers). The hotel was comfortable and staff were very responsive and friendly, (specially Yohans). Breakfast was good but not comparable to other high end resorts we have visited. Hotel location was central but not as walkable as other parts of the city (Bellavista etc). Rooms were comfortable but your expectations will decide the level of luxury. Otherwise a pleasant stay. Staff were the highlight. "

"Liked the hotel and the staff. Easy walk to restaurants and the metro. However, room lacked a comfortable desk, and lobby area is just two chairs. Hotel could use with a desk area in room or in common area. Would consider again in any future visit to Santiago. LuF"

"Unfortunately the bar was closed being Sunday. Lovely little restaurant bar over the road. The evening staff member was excellent he ordered an airport transfer for us and went out of his way to look after us. Great stay thanks"