Khách sạn Baxenden

"Room was ok nice bed bathroom ok needs tlc and food was great drinks abit deer food drink 190£ ×2 but overall nice relaxing place no late drinks all in all 6/10"

"Staff were amazing, food excellent and good value for money."

"Elevator is very old, had trouble moving up and down. Mattress very hard. Other than that pretty decent."

"A modern and comfortable room, but the poor breakfast service let down the overall enjoyment of the stay. The rooms are well designed and high quality, although there were issues with our lamp (flickering badly, couldn’t use it) and shower (blocked plug hole, not draining). Maintenance issues were reported to reception, but as it was the weekend, I was told there was nobody available to look into it until Monday. Nevertheless, we enjoyed the rest of the room. Breakfast was disappointing....

"Great hotel and staff. Beautiful and calming decor"

"Staff were so helpful. Beautiful food, views, quiet room, comfy bed"

"Arrived late - quick checkin, clean modern room and decent WiFi. Amazing shower - both power and temperature. Comfy bed"

"The room itself was great, clean and comfortable. The check in experience let the whole stay down. Nothing against the staff as they did their best, but the idea you have to check in using the QR code is a flawed process and it took nearly 30 minutes to get checked in which is totally unacceptable. Many people were trying and failing to use the code to check in, causing staff to have to intervene in most cases and it just seemed to become more complex if you "booked last minute using an external...

"Clean room and good breakfast."

"Very beautiful hotel. Happy to return. Only area for improvement is the customer service."

"The hotel was nice, pleasant stay & the staff are fantastic overall very happy 😊"

"The decoration and cleanliness of the hotel was outstanding, along with the spa facilities, Bennett’s Restaurant and the hotel breakfast room. The food was delicious with a nice selection. The staff were polite, friendly and helpful, we will be back ⭐️⭐️⭐️⭐️⭐️"

"We had no wifi at all .no blind at well overlooked by people having coffee at open doors on raised level opp room 206 no privacy . Bath taps didnt work towels looked grey not white Heating didnt work when we arrived lift broken for years as other guests told us too .No tissues in bathroom very poor restaurant set in beautiful grounds but not a good experience sadly "

"Really lovely and super helpful staff!"

"Everything was fine, the only thing to be aware of is they will charge you to park your car, apart from that everything was absolutely fine, hotel very clean and the staff very friendly and polite."