Khách sạn Bay Point

"The pool and spa was closed, the road noise is terrible on one side of the building, highly recommend not staying across from ice machine, in room ac units are loud and cycle on off all night. "

"The stand-in shower only had a curtain. The floor waa getting wet. "

"Had a ceiling leak in my bathroom that was not promptly addressed "

"Our room was clean, equipped with the usual - iron & board, safe, TV. Our room had a well appointed kitchenette with microwave, mini fridge, dishwasher, sm. coffee maker, pots and pans, plates, saucers, cups and glasses, NICE SOFA BED AREAThe location was excellent, right off of the and near a grocery AND drug store, restaurants/fast food. The staff was excellent - always responding in a timely and respectful manner (front desk, housekeeping AND maintenance!). Breakfast was meh ok, but what do...

"Kind and helpful staff"

"The property and staff are amazing! We came back and stayed an additional night! Would DEFINITELY stay here again! "

"We enjoyed our stay but the elevators need maintenance. There are scraping noises and some vandalism evident. "

"Friendly staff, very clean"

"Parking was not the best but it’s behind the secure gate so it feels safe. Room is decent size and feels clean. "

"I enjoyed my stay in Brentwood this past weekend. I wasn't at the hotel much since I was visiting family, but the bed was comfortable, the room was clean, and it was quiet during the night. The only negative was that the shower was missing body wash, but that wasn't a huge deal. I can't really comment on any amenities since I didn't use them, but overall my experience was positive and I'll stay there again next time I'm in the area."

"It's a no-frills Hampton stay. My neighbors were excessively noisy!"

"We arrived after 10pm on a Saturday night. The entire hallway smelled of weed and cigarettes. It was stuffy and stinky. After 7hrs of driving we were too tired to go anywhere else. We were checked in quickly and went to our room. Opened the door to a well used, dirty room. Went back downstairs and was given another room. The hallways smelled of drugs and was extremely hot. Our room according to the wall AC was 80*. The hallway was hotter. It took about 2hrs to cool down. We did open the window...

"Everything was perfect for the first comers like us except the "Breakfast Included" information. It'd interpreted, either intended or unintended, as a sort of "fradulent advertisement". I think it'd be an issue for both your (Expedia) advertisement and the ESA's. The advertisement specifically says the breakfast a "continental breakfast. However, in fact, it's NOT. What the ESA in San Ramon provides in the morning hours is NOT what the typical "continental breakfast" supposed to be. But no...

"GREAT!!!"

"Staff was friendly and helpful. The place is clean, updated, well maintained and felt safe. Very convenient for six flags as we just had to walk across the street. My only complaint is that the pool and bistro were both closed. "

"Nice clean hotel"

"We stayed here before and for the most part it’s clean and convenient. The staff is always friendly and helpful. Couple things that we noted, there are ants in our room by the window AC/heater unit. The pool area is less than desirable. The pool was really dirty not inviting at all. "

"The staff when I checked in was not welcoming, barely looked me in my face. Room was clean. Probably the best feature was how close we were to everything. Would stay again just for that. The pool wasn't open just the hot tub. "