Khách sạn gần Rạp chiếu phim sang trọng Bel Air tại Detroit

"Upon arriving at the motel, I was informed that they do not accept online reservations. As a result, I had to use hotel.com to request a refund, which I have not yet received. Despite my efforts to contact the motel, they consistently advise me to speak with the manager, but there is no manager available. I had to pay upon arrival, and they were unwilling to issue a return."

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"We stayed here for three nights. We chose this one for the pool but the pool never opened. The staff were really kind. The cleaning ladies were top tier with their customer service mainly Shawnda! She is always there and always working hard. Every time I walked passed the laundry area where they clean the sheets and things she was busy doing her work but always stopped 2help if I asked a question or needed something. Throughout the entire stay no one cleaned our rooms or asked if we needed any...

"Great service staff went above and beyond after horrible experience with previous hotel. Thank you for all the support"

"Real good stay will comeback"

"Great location.....underestimated how nice it was.....will be returning"

"Didn’t think it was worth the price, paid for a nicer room said newly renovated but we didn’t get that impression, bathroom especially"

"No elevator buildings, the security door wasn't locked, but the begs were great."

"Loved the stat"

"Clean room"

"Very helpful front desk, super nice."

"Great location, clean, good breakfast included."

"Very professional place"

"Check in was delayed by an hour. With no offer of compensation. Im tired of corporations acting like the customers are not important. Trying to squeeze every dollar for their shareholders. This isnt the forst time ive been dissatisfied with the hospitality industries. Its going down fast."

"When we arrived after 5pm, our room was not ready. Actually, several rooms were not ready and there was no housekeeping available to get rooms ready for check in. Saturday, 7/4/26, we got to breakfast at 8:30am and was told there was not going to be any more breakfast put out that day due to short staffing (the lady that makes breakfast didn't show up to work). Breakfast ends at 9:30am. Also, in order to get new, clean towels, you had to take your old ones to the front desk. I've never heard of...

"The sheets were filthy. They were stained and had hair in the bed. I did call the front desk and they sent someone to change them"

"The hostel is situated in a residential area. Parking is available on a residential street. The check-in process with Travis was easy. Minor issue when showing me to my private room as someone else had the same first name and accidentally showed me to that room first. But was quickly corrected. The room itself was functional. The bed was firm. The shared bathrooms was clean, but showing its age with various broken tiles. I was only staying one night in Detroit and this is definitely an option...

"Good customer service and very clean as well"

"👍"

"This hotel was centrally located in downtown Detroit. It was very clean and walkable."