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"Nicely feel and helpful staff."

"Tremendous property. Zoe in the main lobby bar was outstanding. Great service knowledgeable of the local community. Bull Sutton - the concierge - is a legend. So glad we met him and got great recommendations for restaurants. He is a gem and every hotel should have one like him. A star. The bar and room were great. Amazing view. Also the Club Room, while on a lower floor, great staff and selections throughout the day. Pool and hot tub were perfect. Hot and clean. The location is amazing with so much to walk to. Chinatown. Union Square. You are a short walk. Plus free charging for your car. What’s not to love? My favorite place to stay in SF. Just wish I got the corner room they offered but then sold out. Next time! Bring your bathing suit. The indoor hot tub is the best. The bell staff were very helpful and friendly as well. Loved it. 5 stars. "

"Very good service"

"Room was great"

"All went very well."

"We love this hotel! Clean, close to our son's house. Friendly, always helpful staff, good restaurant, good value for downtown SanFrancisco"

"Yes"

"The hotel here was very lovely and 26th floor had such a beautiful city view. Clean room, kind staff, and great amenities here. The only thing they do not have is a microwave in the room, but there is a restaurant on site and a mini cafe. Along with that, great restaurants around walking distance wise. :)"

"Great stay cozy room , friendly staff "