Khách sạn gần Điểm ngắm cảnh thác Berea tại Cleveland

"Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! "

"Desk clerk was very helpful and supplied extra pillows when requested. Room quiet and comfortable. The TV channel guide was missing and I did not receive my wake-up call, but I had set my alarm on my phone just in case. Shuttle was great!"

"The fold out bed was quite possibly the worst mattress I’ve ever slept on. It was pure springs covered by fabric. The room looked visibly clean, but the carpet desperately needed vacuuming. We also found a good amount of ants crawling around the carpet as well."

"Don’t stay here."

"This place is awesome! The hotel is in a very safe location. It looks newer, updated and comfortable. The rooms are very comfortable and luxurious feeling. The bed was extremely comfortable. My only complaint is that I wish the breakfast went later than 9am as we just missed it by the time we made it to the lobby. We would definitely stay here again!"

"The area was nice the property was a bit run down. The help was very nice and did their best. They had issues with their TV service and took a long while to correct. "

"I wish there was complimentary breakfast."

"Nunca me limpiaron el cuarto mi me dieron toallas nuevas"

"Bathroom was clean, but needs to be updated Main room was clean. Breakfast was good."

"Great staff. Very nice. Room was very clean. Rooms have a fridge and microwave. Breakfast included fruit and yogurt."

"Our stay was terrible. We were on the second floor and there mice in the room!!! Just awful!!"

"Very nice hotel with a great restaurant, a nice gym, beautiful lobby and very kind staff. Rooms are very spacious. Pool could be bigger but still good."

"This was a good hotel. It was clean,the beds were comfortable and the temperature control was great. Often times in hotels we spend the evenings trying to adjust the temperature since it seems to fluctuate between too cool and uncomfortably warm no matter what the themostate is set on. This wasn't a problem here. the temperature stayed where we set it the whole 4 days we were there. The staff was very friendly and helpful from the ones at the desk to the ones cleaning the rooms. Everyone...

"The curtains that block light do not close completely. Our room had a parking lot light that shined directly in onto the bed where we were supposed to sleep. You really need to look at this. I didn’t sleep because of light that could have easily been blocked by a curtain. I would not book this property again because it was miserable to have light shining in my eyes in bed."

"There were multiple tenants that appear to live in the motel with pets and sitting the the doorways smoking and and other things. Did not feel safe nor did I feel comfortable staying there"

"Bad customer service "

"My room had a row of half-full glasses outside the door. There was someone’s shower cap bonnet left in the bathroom and the shampoo and conditioner bottles were half used. There were no sheets on the bed, only comforter to skin. The air conditioning was the loudest unit I’ve ever heard. They were charging $12 for the breakfast. The pool was incredibly murky. The mattresses were undoubtedly original to the hotel. I could feel every spring. The hotel is cheap for a reason. When I was going to my...

"I didn’t know that IHG has such poorly maintained facilities in this area. Rooms were dingy and carpet is very old. Elevator was not working at all but as we called to the property twice luckily we got the rooms on main floor especially as my MIL is 90! Bathrooms are small, only tub shower so difficult for older people. No coffee pods but only tea pods in room. Definitely need a few upgrades"

"Front desk not welcoming. Room had no microwave, no clock, the phone did not work. Our room was on the 5th floor farthest away from front desk. No luggage trolly in the building, we schlepped our luggage quite a distance. Could not bring our cooler to the room as a result. No working ice machine on our floor. Toilet would not flush properly... disposed toilet paper to waste basket instead. My end table was sticky. Fridge barely cool. Except for that...the breakfast was good as was the...