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The manager was very nice and friendly. He also speaks German, which made it easier for us to communicate with him. I can only recommend this property.

Clean and good size too - very helpful staff

Never have stayed at a hotel where all the staff were so helpful, polite, friendly and accommodating. It was a pleasure to have stayed at Residence Agnes, and would highly recommend it. It even beats the 5* pluses I have stayed in just because they were so welcoming.

Highlight of the hotel.. Located on a tram station... Excellent room.. Very clean spacius.. Top notch.. Will definately use it again

The staff were just brilliant, ever so helpful. The hotel is very well located to access everything in Prague

What a wonderful hotel. Small, intimate and in a fantastic location, it combines contemporary comfort with the charm of an old building perfectly. The room was plush, the bathroom stunning, and the breakfast was beautiful. The real highlight, however, was the team. Every member of staff was friendly, professional and exceptionally helpful. Special thanks to David for making the stay so memorable. Easily one of my favourite hotels, and I cannot wait to return.

The staff go above and beyond and always so wholesome and cheerful. All the online reviews about the staff being the beating heart behind this hotel's enduring success are spot on. An example: Our room had no kettle, and as we make our own coffee with our own travel 'contraption' and more importantly in the winter, needed to fill a hot water bottle due to serious back pain we were really disappointed not to have one in the room. No problem at all-- the lovely chap at reception found one in the...

Everything was perfect. The hotel facilities, the excellent location of the hotel and especially the pleasant and helpful staff.

Great room, very quiet and clean. Very large selection of breakfast items, staff were very kind indeed.

Simply Excellent in every way possible. Exactly what we were looking for with this hotel and it didn't disappoint. Full of charm and art deco character, it felt like stepping back in time to when hotels were grand and oppulent, but with full modern convenience and luxury. Perfectly positioned for a short walk to the old town and everything else you could need. Surrounded by restaurants and bakeries. Restaurant at the Imperial was a favourite, so much so we ate there twice. Would highly recommend...

The rooms were nice, the rooms were cleaned daily, the staff courteous and the buffet breakfast was awesome. The position of the hotel was excellent - a short walk to the old town and several great restaurants even on the same street as the hotel. The lobby was decorated very festively and made an attractive environment.

Art Nouveau elegance and comfort. Staff were always friendly and attentive. We would recommend this hotel for style, comfort and location

Easy check in as they parked my car for me. Polite staff on the desk. Food in the restaurant was a high quality. Room was good. Actually a pleasant temperature too, which is rare!

From arriving the staff were super friendly and welcoming with a glass of bubbles provided. The complimentary snacks were great and the hotel was gorgeous. Super quiet when in the rooms which were extremely spacious. Gorgeous modern bathroom.

Really enjoyed our stay here!! Such a lovely hotel with great staff!! Close to the centre and transport links.

We stayed here for a second time recently. The hotel is as good as if not better than on our last visit some years ago. Large and spotlessly clean room with all facilities. Although the hotel is very close to Old Town Square and above a main (pedestrianised) street, the room was well insulated and very quiet. No fripperies in the hotel (saunas, beauty parlours etc), but staff were excellent and so was the breakfast. The hotel is small enough to be off-limits to the endless tourist groups...

Outstandingly warm welcome. Friendly staff took time to listen to our questions and give us helpful advice. Quiet location within easy walking distance of Prague Castle, Loreta and Petrin Tower . Tram 22 from the nearby square, runs near the Charles Bridge and takes you over the river (seemed to run every few minutes and was extremely cheap!).

Fantastic hotel. Very good location minutes from Charles bridge on the not tacky side. Staff couldn't do enough to help. The room was amazing. We had free wifi, an Apple TV with lots of movies and a very good selection of music. There was also an iPad available to browse the Internet.