Khách sạn Làng Black Torrington

"We stayed at no 5 lake view. The property was very dirty. No Internet connection. We couldn't complain at the time as we arrived late due to traffic. No hot water for shower next morning. Towels too small and old. Kitchen area unclean. Outside decking filthy. Tea towels and fridge unclean and smell"

"Very disappointing stay , We arrived after a 9 hour drive , when we arrived the cottage wasn’t cleaned and no bedding , We rang both Wayne and Karen , we decided to go buy some bedding , on route Karen did ring back to be fair and apologised saying she was told we was due on the 6th , (day of departure,) Went to the pub for an hour and Karen had the cottage ready , I thanked her by tx but no communications back , nothing from Wayne all week , I would of expected a follow up chat asking if...

"Clean room and helpful staff"

"Nice pools though much smaller then they look on the site and crowded as it is a health club too - hard to actually swim at all. The rooms were hit with no air con, no fan in the bathroom, and our room was on ground floor near the pool sbc we slept terribly with all the noise of people shd slamming door till late and then early again. The food in the brasserie was good however and staff very friendly."

"Room was good and very clean had a issue with the window that wouldn't close correctly so had some road noise. Staff were bringing and couldn't do enough for you and made you feel very welcome food was brilliant and well cooked "

"Friendly staff - needs some TLC"

"Very nice staff and very clean and maintained room. Access to the beach across the street. Nice to have the restaurant downstairs and outdoor area in the back."

"Food delicious"

"Loved the ‘Olde Worlde’ charm and history of the Inn, The only minor fault was that there were no leaflets of surrounding places of interest to visit. However we would would highly recommend This property. Thank you."

"Room tired, very hot as upstairs. No fan, ironing board or iron. No mini fridge to store cold drinks. Room very small, uneven floor with shower over the bath. Staff were nice and friendly. Bar and restaurant not great. Ran out of glasses, coffee machine was broken. Food ok but not great. items not available at 6pm on a Friday evening. Breakfast items not available."

"Bar and restaurant not open been closed for 2 years. But good apart from that."

"Although our stay was fleeting (just one night) we were made to feel extremely welcome by all of the staff. The room lacked a TV, but actually this was an absolute blessing and it made change not to reach for a remote control. Instead there was a DAB radio which was playing a soothing Classic FM when we entered our rather classy country pub hotel. Everything was to a very high standard in our room. We were even welcomed with a short, signed note on quality card wishing us personally, a warm and...

"Couldn't fault our stay."

"Nice Hotel.. check in was long...approx 8 mins per customer.."

"The room was not very big and the bathroom was very small. The staff were very helpful and friendly."

"A lovely thatched roof pub with sitting out area. The lady was so lovely and welcoming we can’t remember her name but she lived right by the pub. The room was lovely, a nice comfortable bed, lovely pillows and lovely and clean. The lady who was cleaning the rooms was on her own that day and we asked if we could check in early the day before. She worked wonders our rooms was spotless. We had a lovely stay with a great breakfast. Will definitely go back. We had three rooms and "

"Had a lovely relaxing stay. Staff were so helpful even booking us a table at another restaurant as ours was a bit busy."

"This is the most delightful place I have stayed in quite sometime. I highly recommend and would suggest you find the merits for yourselves."