2/10 - Tồi
Angela
Đi cùng bạn đồng hành
20/08/2025
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would not recommend this as disabled access, you may only get around via lift to pool that reception begrundingly said was not really her job as she not employed by the Leisure services!! There was no signing to the pool indoor or outdoor, so we wandered around trying to find changing rooms eventually a lovely coloured lady from ?weight lifting room said hello and showed us the way. She ran upstairs bless her to get arm bands you need to access the lockers & a young lifegaurd who assisted me as males not allowed in female room. No family disabled room apart from way away from pools. When I complained to the front reception, she said it was your fault despite me showing your booking information. Had we not made appointments to see my 83year old sister the next day an ex-collegue we would have walked out there and then. I only booked here because one of daughters uses 'Bury' branch.Sadly my dream did not evolve the pool was full of long hairs wrapping round your fingers along with 20 mins later everyone was asked to exit the pool because GLASS had been found. I intend to notify Blackpool Tourist Board who forwarded me a list disability hotels along with Head Office Village Hotels, please confirm that you have notified them also, Angela E Trinder, RSMCW,SCM,RSCN,Msc,Phd.
Angela
Lưu trú 2 đêm vào Tháng 8, 2025
