Tìm Căn hộ tại Brackenfield

"Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...

"Very clean, really beautiful studio. Just be aware if on rooms 11 or higher you are on the 2nd floor and staircase is a bit tricky "

"Excellent apartment. Clean and tidy. Could benefit from a welcome pack with takeaway menus."

"Unexpected deposit admin charge, and also need a big amount of deposit, of which the property has debited my credit card instantly instead of holding the amount. Being a foreign traveler, I lost on the exchanged rate because of the buy-in and out difference from local currency, even the deposit refunded afterwards. On top of it, one of the window in apartment was blocked, the heat is unbearable. As we reported this issue to the property and had no improvement at all during our stay."

"Water heater did not work for first 6 days. Range hood fan never worked. Not a pleasant experience."

"Perfect city location. Quiet and comfortable apartment. Bedrooms were so comfortable, with clothes hangers and the bathrooms & shower were luxury."

"The house had not been cleaned, and there were dirty dishes in the dishwasher. There were faeces stains in the toilets and there was no toilet paper in the upstairs toilet."

"AVOID! On arrival we got our keys from the keylock which was a simple process. When entering the apartment it completely stunk of cigs and w - as if people had been in there for days smoking. Even aside from the foul smell the place is very run down, lots of marks and stains on the walls etc. The glass hob surface had a large chip/crack on it which you could easily cut yourself of. A number is given to contact and says it's staffed until 8pm. We arrived about 8:30 but messaged basically...

"Great location , friendly discreet staff . Good size rooms of a good standard and I overslept and they extended my check out by 1 hour free id charge. Amazing.! I booked it thru Hotels.com app. It's my new go to app for travel related bookings after the poor treatment I got from Booking.con who refused me a refund on a booking that I couldn't use because the owner has changed the code on the key box and not updated this information on booking.con. I will not be using them again. I can recommend...