Khách sạn Brasside , Durham

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Amazing property. 600 years old so you should expect some issues. It was lovely though."

"Nice big room"

"Great hotel, staff on reception very friendly and helpful"

"Avoid at all costs. Pros: air conditioning during a heatwave Cons: dirty, tired decor, staff who combine disinterest with zero training, absolutely woeful in every way."

"For value for money, this place takes some beating! The room was spotlessly clean and very comfortable, with a very generous courtesy tray. We ate in the popular restaurant and were very impressed with the menu and the quality (and quantity!) of the food. Staff serving couldn’t have been more attentive. Great maturity shown by a fairly young staff! Breakfast was great- a cold selection of cereals, fruit and yoghurt followed by your choice of hot food (not a huge menu- but plenty to choose from...

"Lovely b&b! Had big rooms and excellent shower. Ten minutes walk from the station and five from the centre. Friendly hosts with out being overbearing. Would absolutely go back. Only consideration: there was nowhere to leave bags after checkout."

"FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT"

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"Stayed here many times - the staff are very friendly, breakfast is good"

"Pleasant stay at the Seaton Lane Inn with a little hiccup of no towels in the room on arrival but was remedied straightaway. Check in was quick and easy although steep stairs to the upper level of the Inn rooms. May be a little difficult for older people to negotiate these. Had food in the restraunt one night and enjoyed the steak which was cooked as asked and the service was also good from the waiter. Check out was also quick and easy so a very good stay at a good hotel."

"Hotel Indigo is a pleasant hotel in an excellent location for a lovely city. The hotel is a Grade 11 listed building and some of the rooms are dated, well used and a bit shabby. We had a cathedral facing room which had a pleasant view but was very hot on our arrival and took a long time to cool down. The sheets were grubby."

"Great hotel but NO parking which has to be said is a big minus point. I parked at Riverside Parking on recommendation of hotel but you have to pay using Ringo App but as far as I could see you cannot pay for 24 hours as your parking slot ends at 23.59 on the day. How you pay for more ‘god only knows?’ Not user friendly. Staff were very helpful and breakfast was excellent. Rooms were good although aircon seemed to go off around 10pm? Definitely got warmer then."

"Really good stay for 1 night before an early flight. Nice meal in restaurant"

"Great staff but starting to need a refurb to maintain twin standards."

"A1"