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Nhận xét về Malmaison Brighton

4 out of 5
Malmaison Brighton
Brighton Marina, Brighton, England

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 515/1004 nhận xét" "
Đánh giá 8 - Tốt. 291/1004 nhận xét" "
Đánh giá 6 - Được. 116/1004 nhận xét" "
Đánh giá 4 - Kém. 47/1004 nhận xét" "
Đánh giá 2 - Tồi. 35/1004 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Neil

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Food was half cold fridge didn't work Struggling to find us a room & reception quoted System is old & date works rubbish Didn't have any change as going cashless But nothing on the website or signs up
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Michael

Đi theo nhóm
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Unfriendly Staff at restaurant, were left standing like fools by some useless waiter who had Zero personality and basically shouldn’t be there ! Very Dated interior, toilet seat broken towels not even folded. Very disappointing
Lưu trú 1 đêm vào Tháng 5, 2024
The Mal Brighton Team trả lời vào 27/05/2024
Dear Michael,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to see areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required. Once again, thank you for your feedback. Kind Regards, The Mal Brighton Team

4/10 - Kém

Andrew

Lưu trú 1 đêm vào Tháng 5, 2024
The Mal Brighton Team trả lời vào 23/05/2024
Dear Andrew,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required. Once again, thank you for your feedback. Kind Regards, The Mal Brighton Team

4/10 - Kém

Karen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The entrance to the hotel isn’t well signposted from the boardwalk. Our room wasn’t ready when we tried to check in at 4pm. They did explain this was due to late check outs but that seems unfair to people trying check in.
Lưu trú 1 đêm vào Tháng 5, 2024
The Mal Brighton Team trả lời vào 20/05/2024
Dear Karen,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required. Once again, thank you for your feedback. Kind Regards, The Mal Brighton Team

10/10 - Xuất sắc

Rosa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
The Mal Brighton Team trả lời vào 20/05/2024
Dear Rosa,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required. Once again, thank you for your feedback. Kind Regards, The Mal Brighton Team

10/10 - Xuất sắc

Annette

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Mal Brighton trả lời vào 06/05/2024
Dear AnnetteThanks for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon.Regards

10/10 - Xuất sắc

Simon, Westminster

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly and helpful staff, very convenient for the Brighton Marina area (which was where I needed to be). A large Asda supermarket, and a ton of restaurants in easy walking distance. Good, frequent, GBP 2 bus service into Brighton itself if that's where you need to be.
Lưu trú 1 đêm vào Tháng 4, 2024
The Mal Brighton Team trả lời vào 03/05/2024
Dear Simon,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Helen

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fabulous weekend. Parking free and convenient in local marina stack. Short walk to hotel which sits in the marina amid eateries and bars. Lovely greeting and easy check-in. Room clean and practical, breakfast superb- served cooked plates and generous continental and impressive coffee machine. We enjoyed eve cocktails and late nightcap on return from Brighton Centre show in the welcoming and attractive bar area. All staff happy and friendly. Thanks for a great weekend stay.
Lưu trú 1 đêm vào Tháng 4, 2024
Mal Brighton trả lời vào 22/04/2024
Dear Helen.Thanks for taking the time to leave us a review. We are thrilled to read you enjoyed your stay with us. We will be definitely be passing on your lovely comments to all our departments and wish you will stay with us again.Kind regards

8/10 - Tốt

Natalie

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
The Mal Brighton Team trả lời vào 19/04/2024
Dear Natalie,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

RAED, Amman

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was really good Food and staff were amazing
Lưu trú 4 đêm vào Tháng 4, 2024
The Mal Brighton Team trả lời vào 15/04/2024
Dear RAED,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Jennifer

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful views, clean , quite and very polite staff and ambience.
Lưu trú 1 đêm vào Tháng 4, 2024
Mal Brighton trả lời vào 12/04/2024
Thank you so much for taking the time to leave this lovely review. We hope to welcome you again soon.

10/10 - Xuất sắc

Mehmet

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I’ve stayed in many hotels but this had the best bed and mattress I’ve slept in. Staff were very friendly and helpful. Will definitely return.
Lưu trú 2 đêm vào Tháng 3, 2024
The Mal Brighton Team trả lời vào 02/04/2024
Dear MehmetThanks so much for your lovely review. We pride ourselves on our comfortable beds. We are glad you had a restful sleep. We look forward to your return.Kind regards

10/10 - Xuất sắc

Max

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place
Lưu trú 1 đêm vào Tháng 3, 2024
The Mal Brighton Team trả lời vào 12/03/2024
Dear Max,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 - Tốt

Hilary, Aberdeen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
The Mal Brighton Team trả lời vào 02/05/2024
Dear Hilary,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

2/10 - Tồi

Chas

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No heating working The fridge ( that was the reason we booked this particular hotel ) didn't work either Reception did not pick up the phone once. I witheld payment would like you to complain. Thanks
Lưu trú 1 đêm vào Tháng 3, 2024
The Mal Brighton Team trả lời vào 04/03/2024
Dear Chas,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. It is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Jo-ann

Khách đi công tác
Fabulous
Fabulous location, lovely room and really friendly staff
Lưu trú 1 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 28/02/2024
Dear Jo-ann,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

6/10 - Được

Andrew

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
The hotel is a bit tired but staff friendly and breakfast was nice. A bit noisy and built in a concrete jungle of other properties which made arrival at night not very inspiring. But first thing in the morning some nice views out across the marina.
Lưu trú 1 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 28/02/2024
Dear Andrew,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

6/10 - Được

Jamie

Not the usual standard
Not really the usual malmaison standard in my opinion. The communal areas of the hotel were tired with broken lifts, patches of worn carpet and damaged wall finishes. Our room was also slightly tired with damaged fixtures and very mouldy shower tray and grout.
Lưu trú 2 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 28/02/2024
Dear Jamie,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

J L

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic location, great hotel
Brilliant stay - we upgraded to a seaview room and the view was well worth it. Lovely staff, very comfortable rooms and great location. Free parking was also a bonus. Lots of places on site but also easy to get into Brighton on foot or by bus.
Lưu trú 2 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 28/02/2024
Dear J L,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 - Tốt

Julia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Malmaison itself is decent, located by the marina so if you upgrade to a sea view it’s lovely. The view the other direction less so- it’s a tired looking mostly empty shopping development and Asda carpark. Below the hotel on the boardwalk are a selection of chain restaurants -Pizza Express, Nando’s, Zizzi, Prezzo and a TGI, McDonalds and Five Guys a couple of minutes walk away. No independents that we noticed which is a shame. Free parking is a bonus. But, it’s not in the main town and not really walkable so you’d have to drive into town and pay the extortionate parking prices to experience Brighton’s character.
Lưu trú 2 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 28/02/2024
Dear Julia,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Rick

Lưu trú 1 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 22/03/2024
Dear Rick,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 - Tốt

Tamsin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 21/02/2024
Dear Tamsin,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Mina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent stay not much to do in the marina,.we had a relaxing stay.
Lưu trú 2 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 21/02/2024
Dear Mina,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Gavin

Lưu trú 2 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 21/02/2024
Dear Gavin,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Steve

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent Hotel
Lovely hotel in a brilliant location. Connor at reception was very friendly, very helpful a very knowledgeable. Great room with a balcony looking over Brighton Marina.
Lưu trú 1 đêm vào Tháng 2, 2024
Mal Brighton trả lời vào 20/02/2024
Thank you so much for taking the time to leave this lovely review. We are so glad you had a lovely stay and that Connor was helpful.We hope to welcome you again soon.

8/10 - Tốt

adrian

Lưu trú 1 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 17/02/2024
Dear adrian,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Marc

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 16/02/2024
Dear Marc,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

2/10 - Tồi

samantha

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Worst place ever !!!!
We arrived to the most vile place ! Nothing like the pictures Stains all over the furniture We checked in looked at the room and checked out got a full refund !!! It’s horrible the location the hotel all of it ! 4 hour round trip we went home !
Lưu trú 1 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 14/02/2024
Dear Samantha,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Nathan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Cool hotel at a reasonable price
The hotel gave me European vibes. Clean, tidy, nice bar and room had a little balcony over the marina which was wicked. It is a good location to grab a taxi, bus or even walk into Brighton. The staff were all very helpful and welcoming. I would stay again and would recommend it.
Lưu trú 1 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 14/02/2024
Dear Nathan,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 - Tốt

Lewis

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 14/02/2024
Dear Lewis,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

6/10 - Được

Vanessa

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 14/02/2024
Dear Vanessa,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

MANISHA, London

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ideal for business trips. Nice location and professional. This is the 4th hotel in the area I've recently been at for work purposes and the best for it. Malmaison Oxford is a nice restaurant too. I haven't been to Brighton since I was a baby so can't remember visiting but this hotel is good if needing something more efficient. The other hotels in the area aren't as good. Good WiFi, restaurant and bar, nice room and good views by the waterfront.
Lưu trú 2 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 14/02/2024
Dear Manisha,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 - Tốt

Mark

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel in a good location on the marina. Plenty of free parking across the road and lots of options for evening meals in the marina area. Comfortable rooms if on the smaller side. Small but well designed bathrooms and nice shower. Friendly and helpful check-in. Overall a good choice for staying on the edge of Brighton.
Lưu trú 2 đêm vào Tháng 2, 2024
The Mal Brighton Team trả lời vào 14/02/2024
Dear Mark,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Thomas

Lưu trú 2 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 22/03/2024
Dear Thomas,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Jonathan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice night away
I had a lovely room over looking the marina. There was plenty of things to do in the local area plenty of restaurants and entertainment i.e mini golf,bowling,cinema and casino. we ate In the restaurant which was great and food was very nice.
Lưu trú 1 đêm vào Tháng 1, 2024
Mal Brighton trả lời vào 05/02/2024
Dear JonathanThanks so much for your kind words regarding your stay.We are thrilled to hear you enjoyed your stay with us overall and look forward to seeing you again sometime in the near future.Many thanks

10/10 - Xuất sắc

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 01/02/2024
Dear Michelle,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. It is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to see you found your time with us to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 - Tốt

RICHARD

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel was good - but I was not a fan of the area. It’s part of the Marina complex which is a bit of weird outpost and cut off from the rest of the city. A selection of chain restaurants but all a bit soulless with an ugly multi-storey car park (free at least) and a huge Asda to welcome you. Hotel was absolutely fine but I won’t return due to the overall location which was not for me
Lưu trú 1 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 01/02/2024
Dear RICHARD,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. It is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to see you found your time with us to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 - Tốt

Eleanor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 01/02/2024
Dear Eleanor,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to read you found your stay to be so pleasant. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 - Tốt

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 30/01/2024
Dear Sarah,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to read you found the hotel to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Tracy, Bovingdon

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely view of the marina from Our room , it’s a really lovely hotel a bit further away from the lanes , but it’s only a lovely walk along the promenade , or a quick taxi ride . Will come back and explore the Marina next time 😀
Lưu trú 1 đêm vào Tháng 1, 2024
Mal Brighton trả lời vào 29/01/2024
Dear Tracy, Thank you so much for taking the time to leave this lovely review. We are so delighted you had a wonderful stay and cannot wait to welcome you back soon. Kindest regards,The Mal Brighton Team

6/10 - Được

annaliese

Đi theo nhóm
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
We had a shower the shower head fell off and the reception ordered a taxi never came
Lưu trú 1 đêm vào Tháng 1, 2024
Mal Brighton trả lời vào 29/01/2024
Dear Annaliese, We are so sorry to hear about the shower head, please do report these issues while you are a guest with us and we will be able to fix these issues. Sometimes being in Brighton, the taxi's can run a little late, but please do let us know and we can chase this while you are waiting. We hope to welcome you again soon. Kindest regards

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel for short trip
Good hotel for short stay and few restaurants around. Would have been better if the weather was nicer. Car park is free and is only a short walk.
Lưu trú 2 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 25/01/2024
Dear Guest,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to read you found your time with us to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Jessica

Lưu trú 1 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 22/01/2024
Dear Jessica,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Janet

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 19/01/2024
Dear Janet,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Madeline

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 18/01/2024
Dear Madeline,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Fred

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 19/01/2024
Dear Fred,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Adrian

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 16/01/2024
Dear Adrian,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Mollie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 16/01/2024
Dear Mollie,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Lee

Đi cùng gia đình
Lưu trú 2 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 12/01/2024
Dear Lee,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 - Xuất sắc

Luke

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
The Mal Brighton Team trả lời vào 09/01/2024
Dear Luke,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant overall.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team