Khách sạn Bromley Cross

"Staff were nice. However Room cleanliness wasnt great, i did request another room but they were unable to change us over as we hadnt booked direct - so jad to settle with a room full of cobwebs and very stained carpet. Also the room was far too warm. The first morning we ordered breakfast and it didn't arrive despite us reminding staff numerous times. Eventually gave up and had to leave as we had appointments to to to but for 18.50£ persom not good. Still waiting on refund for this. The other...

"The check in was easy even though we were an hour early, staff very pleasant. Room clean and more than adequate - we just stayed for one night prior to flying the next day. Very convenient for the train station and terminal. We didn't eat breakfast but I would definitely stay there again."

"Large and spacious room very modern if a little basic. Minimalistic wardrobe space and tiny table/ moveable desk. More than adequate for an overnight stay. Included breakfast is simple and basic but very nice . "

"Modern and clean throughout. Very attentive staff and housekeeping, perfect for travellers."

"I didn’t eat breakfast "

"Great location next to terminal 2. Lovely room and staff very friendly "

"Arrived late at night and had trouble finding a car park space. Access around the building is one way but to exit you have to go through a locked gate and you need a code - as a guest who has just arrived you don't have this info. I called the hotel 3 times whilst stuck at the gate and no one answered. Luckily a guest walked past and gave me the code. Went around again but this time went in the multistorey up a level. Be warned this car park is VERY TIGHT and not all cars are parked well. When...

"No wi fi available. . Room basic, with bed ,1 plastic chair ,1 plastic stool no sofa. No amenities apart from a Kettle, no cups but were given.2 paper cups and t and coffee when asked at reception. 2 bath towels but no hand towels. Tiny bar of soap and 2 sachets of shower wash. Bed rock hard and very uncomfortable. When stripping bed in morning, to save cleaners a little time , discoverd why we were pulling at the quilt all night...it was a single quilt sideways in a king sized cover! ...

"The room was good sized, comfortable bed and clean. Only that the bathroom and shower had seen better days generally. I had the cold shower in the morning as the mixer tap in the shower was not working properly."

"Nice hotel within walking distance. We booked the parking package through Expedia which didn't show at the hotel side but they were very helpful and sorted everything out after we showed them the booking confirmation."

"Our bedroom was clean & beds very nice / the bar & food was good. The hotel itself is beautiful in lovely gardens - we had super parking out the front for our car club - highly recommended."

"Parking very easy till we booked in and were asked to pay £14, this was not mentioned on the hotel advert with Expedia nor on the email confirming the booking. After some debate with reception the guy borrowed our phone to show us where it was, not under this hotel but scrolled down another half dozen pages and showed us it the parking charges in the general terms and conditions, while scrolling saw the booking charge had dropped by £20, so suggested they took the parking charge out of this,...

"The hotel is clean and modern. However, I found menu items overpriced for the quality of the food. Also the dispenser in the room for hand lotion and hair shampoo and conditioner were empty. The front staff at reception were fast and knowledgeable which I appreciated."

"The staff were very friendly and very helpful. The food was delicious in the restaurant and breakfast was also fabulous."

"Great hotel. Fantastic staff. Would definitely stay again."

"Lovely room, excellent staff."

"We had a pleasant 2 night stay at the hotel. It's very dated but the room was clean and the beds were very comfy."

"A good breakfast cooked to order during the week. Staff very friendly and helpful. Bar inviting well stocked with a good bar menue. "

"For the most part the staff were very helpful. I didn't the service received at the front desk/Reception area. I feel since they the first line of service at the hotel, it sets the tone of one's stay at the hotel. Unfortunately as result of that, I have no intentions of returning to the hotel."