Khách sạn Brusly

"My room was not clean upon checking in. You have to sit dirty towels outside your room door in order for housekeeping to offer to clean your room. I had to specifically ask for the bathroom to be cleaned as I was told by housekeeping that wasn’t typically an area they cleaned each time the room was cleaned. There were multiple days where my children and I couldn’t eat breakfast because we are vegetarians and all they were serving was meat and bread. They require a $140 accidental fee upon check...

"Absolutely loved the night desk lady we didn't get her name but she was amazing"

"Had a blast and the room was very big and super spacious"

"Great"

"The rooms were clean , but my daughters has paint missing as if someone fell into the walls room and bathroom. Washer was broken, and some very sketchy people . Some lady was screaming at her 3 yr old as a grown adult with fowl language. After her trying to start a fight with me I complained about it to the front desk and he wanted to move me and my grandkids after we were unpacked from a long day at blue bayou. Just all around a very uncomfortable stay."

"Bugs in the room one on my pillow. No drawers closet no iron or ironing board. Noice above me kids jumping. Doors slamming. Horrible customer service. When I took the pillow to the front desk the man accused me of basically trying to get out of paying for my stay! $150 is nothing. I’d payed more and received better at other hotels (Hyatt, Hilton, Marriott). I told him this is a motel not a hotel! He said said the description of what was in the room was on the details/amenities. Not true. Only...

"ROOM WAS VERY CLEAN"

"I would stay again. The bed was comfortable."

"N"

"The hotel was very nice. The food was good"

"Baton Rouge West Inn is a good hotel for the price I paid which was 54.51 on a Saturday night. There was no ice machine and the driveways seems to have a lot of small potholes. I would stay in it again even with all the negatives because the price is great."

"Staff was good the bed caved in, the shower only worked on warm water. If you turn clockwise to cold setting water would turn off. Pool water great. The workout room was always hot the A/c didn’t work well. Housekeeping did only trash, replace towels and sheets. Bring your own broom and mop."

"Pool was closed the entire stay. Restaurants aren’t open late or anything 24/7 so be prepared at a “resort”"

"The hotel staff were friendly & helpful. The gift bag of bottled water & chips we each received at check in made us feel welcomed. The our room was spacious & clean. Having the sofa in our room made it feel like a suite. The free breakfast was a plus. The hotel is in a good location. Next time we’re in Baton Rouge we will stay here again."

"We arrived at 10:00 p.m. and the gentleman at the front desk was very cheerful and welcoming. Room was clean and breakfast area offered a good assortment, and there was a variety of coffees, and constant refills. Check-out was easy and again, the front desk clerk was very nice."

"Staff welcoming & helpful. Breakfast was scant. Pool was not open."