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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Travelers splash in the outdoor pool by day and relax in the spa tub by night at this well-located hotel near Medieval Times in Buena Park

Choose dates to view prices

SureStay Hotel by Best Western Buena Park Anaheim offers comfort-focused amenities in Buena Park. Enjoy the outdoor pool with sun loungers, a relaxing spa tub, free continental breakfast, in-room WiFi, and helpful multilingual staff. Guests love the convenient location.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is 2.003.720 ₫
2.417.783 ₫ total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Buena Park, SureStay Hotel by Best Western Buena Park Anaheim is connected to a shopping centre. The area's natural beauty can be seen at Limestone Canyon Wilderness Park and Huntington State Beach, while Knott's Berry Farm and Knott's Soak City Water Park are popular local attractions. Looking to enjoy an event or a match? See what's going on at Angel Stadium of Anaheim or Honda Center. Visit our Buena Park travel guide
Map
Buena Park, CA

What's nearby

  • Medieval Times which includes a garden, performance art and night scenes
    Medieval Times
    12 min walk - 1.0 km
  • Knott\'s Berry Farm
    Knott's Berry Farm
    2 min drive - 1.9 km
  • Buena Park Historical Society
    8 min walk - 0.7 km
  • Knott's Soak City Water Park
    2 min drive - 1.9 km
  • Buena Park Mall
    4 min drive - 2.6 km

Getting around

  • Buena Park Station
    10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal)
    9 min drive

Restaurants

  • In-sīt Coffee
    2 min walk
  • Denny's
    5 min walk
  • Wendy's
    8 min walk
  • La Huasteca
    5 min walk
  • Shojiki
    4 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times
Located close to Knott's Berry Farm and Knott's Soak City Water Park, SureStay Hotel by Best Western Buena Park Anaheim provides free continental breakfast and a hot tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • An electric car charging station, a vending machine and a 24-hour front desk
  • A lift, tour/ticket information and multilingual staff
Room features
All 50 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with hairdryers and shampoo
  • 37-inch HDTVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.
Cots (infant beds) are available for USD 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on 6 Apr 2026 start from 2.003.720 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Buena Park Anaheim pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Buena Park Anaheim?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 45.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Checkout is at 11 AM. Late checkout is available for USD 45.00 (subject to availability).

Where is SureStay Hotel by Best Western Buena Park Anaheim located?

Situated in the entertainment district, this hotel is within 2 mi (3 km) of Medieval Times, Knott's Berry Farm and Knott's Soak City Water Park. Disneyland® Resort and Angel Stadium of Anaheim are also within 9 mi (15 km).

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Reviews

SureStay Hotel by Best Western Buena Park Anaheim Reviews

5.8

6.0

Cleanliness

7.6

Location

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 196 out of 1001 reviews
Rating 8 - Good. 173 out of 1001 reviews
Rating 6 - Okay. 202 out of 1001 reviews
Rating 4 - Poor. 153 out of 1001 reviews
Rating 2 - Terrible. 277 out of 1001 reviews

Reviews

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, stuff was friendly and helpful
Stayed 6 nights in Dec 2025

8/10 Good

Melina

Liked: Cleanliness, amenities, property conditions & facilities
Young man checking us in was very polite and helpful. Room was clean. Breakfast was very limited items but enjoyable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Anndy

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible, safe location,
Stayed 1 night in Jun 2025

10/10 Excellent

Jessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sizzler restaurant across the street. Other food options within walking distance. Clean room and very spacious. Family friendly . Beds were very comfortable for me with a bad back. 9 minutes from Knotts Berry Farm, 5 minutes from Medieval Times. Very close to freeway on-ramp. 3 story with elevator and lots of parking. Very friendly check in and out. Recommended.
Stayed 3 nights in Oct 2025

6/10 Okay

Bianca

Disliked: Amenities
The room its self was not bad. The bed and pillows were comfortable. The “ continental breakfast” was horrible. We went in the morning, looked around and headed to the Denny’s down the street
Stayed 3 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shops and restaurants
Stayed 3 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location close to an outdoor mall and eateries. There is just pastries, yogurt and fruit for breakfast. The rooms do not have a microwave but do have fridges and a desk.
Stayed 6 nights in Jun 2025

6/10 Okay

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quit and close to restaurants. Only wish there was softer towels and washcloths offered. Other than that we enjoyed our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient to the parks around, room was clean and I was able to get to everything I wanted to see quickly and easily.
Stayed 2 nights in Oct 2024

8/10 Good

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining and shopping.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gemma

Liked: Staff & service
I liked the easy check-in and spacious room.
Stayed 1 night in Mar 2024

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Front desk staff was friendly and helpful. They were accommodating and the room was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Julisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the check in people were very kind! Everything went well, there is just very limited breakfast options.
Stayed 1 night in Dec 2024

8/10 Good

JiEun

Liked: Staff & service
Disliked: Cleanliness
The bathroom including shower seems new and clean. However the hair dryer and heater/AC were covered with dust, the table and ironing board was unpleasant and unclean. The location was pretty safe, lots of restaurants, market. Very convenient.
Stayed 8 nights in Apr 2025

10/10 Excellent

Phuc

Liked: Amenities, property conditions & facilities
The room was clean and the property is clean also
Stayed 1 night in Jun 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the suite accommodations. Nice warm water. Beds were comfy.
Stayed 1 night in Dec 2023

8/10 Good

Ciara

Liked: Cleanliness, property conditions & facilities
Worked well for a one night stay. Was in good distance between knots and Disney
Stayed 1 night in Apr 2024

2/10 Terrible

Chathu

Disliked: Cleanliness, staff & service, property conditions & facilities
not a good customer service, was not so comfortable, not so nice and clean, poor managements, good breakfast though
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money, breakfast included but very very limited.
Stayed 2 nights in Jan 2024

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was really nice and very accommodating but the only thing is I requested for a make up room service wasn’t clean enough.
Stayed 2 nights in Feb 2025

10/10 Excellent

SUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Comfortable
Stayed 1 night in Jun 2024

4/10 Poor

Marcus

Liked: Staff & service, property conditions & facilities
The rooms are clean the mattress are old and the breakfast selection is horrible.
Stayed 3 nights in Oct 2024