Khách sạn Burg

"Horrible service!!!! I paid 130 euro and there wasn't even a bottle of water in the bedroom, so I asked for it at breakfast (that I paid 20 euro more) and the waiter told me I could drink with a glass or pay for it! Insisting was useless! Never again, they don't know how to behave with clients."

"The room was clean and the cleaning staff came to clean our room even though we only had a two night stay. Do not leave anything that needs to be refrigerated in the room because the cleaning staff will take the key that keeps the fridge on. We loved the stay and will be back but will only plan on no perishables going in the fridge next time. "

"Gute location und netter Service "

"Clean Helpful Good location "

"Good location, close to metro stations and only 30 minute walk from centre. Rooms are nice size and very clean however bathroom had slight mold. To get room cleaned during stay you need to request at reception."

"Sehr kleine Zimmer, ohne Wasser, ohne Wasserkocher oder Kaffee maschine"

"Gute Lage direkt am Rhein. Frühstück war lecker. Das Zimmer aber war nur „ok“ - der Schlafraum ist ganz nett gemacht, aber das Bad ziemlich alt und abgewohnt. Für den Preis, den wir pro Nacht zahlen mussten, hätte ich etwas besseres erwartet. Zudem ist es sehr schade, dass der Early Check-In Geld (20€) kostet, obwohl das Zimmer sowieso schon fertig war. Wir werden beim nächsten Kölnbesuch eher mal ein anderes Hotel testen. "

"Good location. Enjoyed our stay. Great Variety of food for breakfast although the cooked breakfast was not hot enough "

"Wellness ist das Beste am Aufenthalt. Das Personal war sehr freundlich die Zimmer sauber und sehr klassisch. Frühstück würde ich nicht empfehlen aber das ist Geschmacksache! "

"Tolles Hotel, tolles Personal, bequeme Betten. Tolles Restaurant "

"An der Reception war ein sehr hilfbereiter Und zuvorkommener Philipinischer Herr. Der seine Arbeit versteht. Er hat unser Aufenthalt sehr angenehm gemacht und durch hevorragenden service und Tipps gegeben. Bester Mann!!! Mit freundlichen Grüßen Sevan Yigit"

"Our stay at this hotel was overall average. On the positive side, the room was spacious and comfortable, which we really appreciated. The check-in process was smooth and easy, and the elevator was fast and efficient. The large window with a city view was a nice highlight. The location was also convenient, about a 10-minute walk to the Bahnhof. We also liked that the room had both a separate bathtub and shower, as well as a fridge and an electric kettle. However, there were some notable...

"Richtig tolles, kinderfreundliches Hotel mit Pool. Alles war schön hergerichtet, gemütlich, und das Hotel hat Charme. Das Frühstück war überragend. Wir waren rundum zufrieden!"

"Perfect location. Good family room ."

"alles top, gerne wieder"