Khách sạn Burnley

"The room was dirty and falling apart"

"Staff friendly. Only thing that prevented me giving a 5 star review was that the carpet hadn't been vacuum-cleaned prior to arrival. Everything else great."

"Room clean. TV remote didn't work. Can't contact Reception from room. No information in room. Breakfast ok, ingredients not high quality"

"Extensive mould in the bedroom. Very dated decor in room and the taps were broken. Lots of cobwebs. Wedding on and the music played till 00.30 very loud, so couldn't sleep at all. A memorable stay for the wrong reasons"

"Lovely decor in the hotel. Our suite was gorgeous. We ate in the restaurant and it was lovely, great menu. The pub is very cosy, very relaxed feel to it."

"My daughter and I had such a lovely time at the hotel and spa, Rudolph greeted us with his lovely smile and willingness to help during our stay at the hotel,the food at Wilfreds was amazing and every member of staff were polite and attentive,we also had a day at the spa,wow!what an experience,it exceeded our expectations,the lovely Lorna looked after us ,the whole experience from the massage the facilities the food , cleanliness and especially the staff was amazing ."

"The room was lovely and clean and comfortable, we arrived and got a parking spot next to the hotel. Communication is excellent. Lighting on arrival so we could put the code into the building was fantastic. We were in the first room. It was modern with a lovely big bed, with a walk-in shower which is ideal for me as I struggle with mobility. It was a tiny step into the shower, about 2 centimetres high, which didn’t cause me any issues. The room had a big TV and settee, table, small wardrobe. We...

"really lovely stay, comfy bed, massive room, everything you need and easy to check in"

"Great staff & a lovely clean & quite room. "

"Parking is good we didn’t have a drink in the bar. We have stayed here many times over the years but it has gone downhill. Poor maintenance in the bathroom… no hot water for a shower or a wash! Went to breakfast and was told we had to be finished within half an hour… people on the next table… the waitress actually asked them to leave!! My husband complained at reception but they just said ok I’ll let them no… with no apology. Also check in not very welcoming! Also they have spoilt the...

"Very good in every way."

"Average hotel for cost, would recommend. "

"Quiet place, charming, close to the Moor and to town."

"Everything is good and the only thing dislike is the price became lower on the day of check in hehe. Room is clean; aircon is cool; window able to open for ventilation; fast WiFi; hot shower pressure is stong; toiletries are tamper proof and smells nice; location is near Manchester Piccadilly station; cleaning is well done everyday (remember to hang the cleaning sign on your door before you leave the room); extra towels are available under the sink cabinet. "

"Clean room Very quiet "

"Good breakfast choice and quality. Booked a twin room and got a double."