Khách sạn Burnopfield

"Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this."

"Pleasant stay at the Seaton Lane Inn with a little hiccup of no towels in the room on arrival but was remedied straightaway. Check in was quick and easy although steep stairs to the upper level of the Inn rooms. May be a little difficult for older people to negotiate these. Had food in the restraunt one night and enjoyed the steak which was cooked as asked and the service was also good from the waiter. Check out was also quick and easy so a very good stay at a good hotel."

"Pleasant stay. Clean room. A not too loud alarm did disturb our sleep a little but it must have been nothing untoward? - fire regulations said to wait in bedroom until otherwise advised... fortunately no such advice was forthcoming!"

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"All good. "

"Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast."

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"One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price"

"Had a lovely overnight stay for my special birthday. Beautiful afternoon tea with helpful staff. Room was oldie and so comfortable - had a lovely nights' sleep and was woken up by the dawn chorus. Gorgeous! Definitely 10/10"

"All the staff were so helpful and friendly . An excellent team well done all of you. Food and portions also very good . Would stay here again and recommend"

"Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok."

"Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too"

"We received a very warm welcome upon arrival from the reception staff. They were very helpful and friendly Our room was very nice and clean. The shower over the bath could do with upgrading The grounds are beautiful and although it was very busy with two weddings and and abundance of golfers there was plenty of staff to accommodate the demand. I would definitely recommend and stay again"

"We stayed one night. The hotel was very clean. The staff were very helpful. Only a short ride by taxi or bus into the town centre. Would stay here again. "

"Location, 10 minutes from the airport was excellent. Although very close to the A1, the hotel is situated within green and leafy gardens. Our room, third floor looking over the car park, had countryside views and we could hear very little road noise even with the window open. Clean and comfortable room and good to have a shower separate from the bath. Reception and bar staff welcoming, helpful and very friendly throughout. Food in the restaurant, from a reduced menu, was okay. Would have been...