Khách sạn Burwell

"Always a pleasure! "

"Overall cleanliness was OK. The bathroom looked newly refurbished, however the shower caddy was rusty and the soap dispensers were empty. No parking but there is a car park behind the hotel, also from the road isn’t easy to spot as it looks like a restaurant from the front. Breakfast was OK, one choice of coffee only included in the price. Overall the hotel is clean and comfortable. "

"Clean and comfortable. Easy parking and close to IWM. Lift not working. No ice available. Only pizza available on the first night. Breakfast average. Road and rail noise. Very handy for The Red Lion pub which served delicious food."

"Room was spacious, lovely freestanding bath, large shower room, comfy bed but would have liked feather pillow choice. Room clean but dust in places especially breakfast room fireplace and not open on a sunday evening. Had pancakes for breakfast 1st morning, beautiful crepes & hot runny syrup, ordered the 2nd day and got thick undercooked American pancakes with thick syrup, left unimpressed. "

"Clean room/very friendly staff/breakfast was amazing. "

"Beautiful place with good restaurant ."

"Very nice hotel, clean and friendly "

"Great location, friendly staff and spacious luxurious rooms. Breakfast was fantastic, lots of choice and excellent quality."

"Loved quirky old hotel. Good rooms, right in the heart of Saffron Walden. The food was excellent and the service from Jim and Luka was exceptional. Looking forward to returning. "

"Very clean. Breakfast had a lot of choice and fresh"

"A classic country pub with new upmarket bedrooms that impressed. The breakfast in the bar was good although my brown toast was dry and burnt. For the money it is good value and the bedrooms are the best aspect. "

"Room was dated. Curtains off hooks, dirty marks on carpet and window ledges dirty/ dusty. Most disappointing was the condition of the bed. Both my husband and I are a small build and lightweight and could feel the springs in the mattress. Also the bed was like sleeping on a trampoline if either one of us moved. The heating in the bathroom was permanently on so we had to sleep with the window door open . The Roman blind was also difficult to put down so gave up. Staff at reception were...

"We had difficulty in regulating the temperature in our room as this can be controlled only by making a request to reception. It would be preferable if guests were able to regulate the temperature from their own room."

"Nice hotel, reception weren't particularly friendly. Glasses left on the table in the bar to hough the jazz was good. Breakfast and staff there were excellent. "

"Only ground floor room or one room with locked adjoining door with stranger left at 6pm when I checked in. The hotel knew that I was a female travelling on own and had many couples and families staying, yet no accommodation made for this. They also knew this wasn't ideal as they apologised. To be fair on the staff they offered free parking overnight as a result, however not ideal given reports in the media this week about single female staying in another hotel chain. Hairdryer in room did not...

"Room was perfectly pleasant with a nice view across the park. Really warm welcome and everything was nice and clean. Breakfast offer was slightly limited.."

"Excellent experience - friendly staff, terrific location, highly recommended "

"Lovely hotel just wished that the breakfast was hot."