Khách sạn Butley

"The staff were all delightful and were exceptionally helpful. The hotel was spotless and we would thoroughly recommend it."

"Check-in was quick and simple. Clean and spacious room with a good walk-in shower. However, the TV kept losing its signal which was rather annoying. Breakfast is a hot and cold self-serve buffet. The evening menu has a good variety of choices. On-site parking is limited and was full by about 16:00 on the two nights we stayed."

"Situated near the station and at the top of the main drag, this hotel is in dire need of some tlc. They do appear to have a programme of renovations in hand, but our corner room had several cracked window panes and dated furnishings. The sink does not have a mixer tap, and the hot water is scalding, while there is almost no water pressure for the shower. Staff were very helpful, especially in making arrangements for me to store my mobility scooter. The buffet breakfast was well stocked (the...

"We only stayed for 1 night but we were so impressed with how comfy, clean and spacious the lodge was and also the location of the hotel such a beautiful setting with the castle very close by really picturesque. Hotel staff were brilliant very helpful and couldn’t do enough for you. The breakfast which was included in the price was delicious and the eggs Benedict were perfect with a nice runny yolk. We’ll definitely stay again as Orford is such a beautiful quaint place to visit."

"Hotel was a little tired and worn but the staff were lovely and the food decent. Spa was ok but basic"

"I paid for a room with a window the window does not open. Was so hot no air on. The room was not clean stains on the bedding the floor was covered in dust and human hair. You go into the bathroom there was a huge nail sticking out on the floor. Booked 2 people only got 1 towel? The staff behind desk was nice. But will never go back."

"Large clean room with king size bed and seating area with TV, tea making facilities with fridge and large en suite. The room overlooks farmland. Breakfast was excellent and freshly cooked and the hosts were full of interesting information about the surrounding area."

"Perfect place to unwind and relax. Extremely helpful and attentive staff who made the stay extra special. Food and drinks were incredible. One of the few hotels of that price which is worth every penny. If I had to be picky, only amenity missing was a gym."

"Comfortable, clean room in a quaint old pub. Food was OK, but pricey. The most disappointing thing, given that the pub is owned by Adnams, was the quality of the beer. I tried all three of their staple brews, all of which I know and like, but they were all flat and lifeless. They were also very expensive given that they were only brewed ‘up the road’!!"

"I wish the room had a fridge and we had only one bottle of water between us"

"Good location, huge carpark, comfy bed , very quiet rooms, and really good friendly helpful staff. Only downside in the room was the shower which was very weak. Breakfast wasnt great, £14 each for a buffet but the quality wasn't great but it's hard when you're massive catering like that I suppose. Overall a nice comfortable stay and we would use it again."

"Great as always… Lovely staff, easy parking and check in. Restaurants within walking area but their restaurant/bar is perfect… 30second walk from the hotel. Quiet and safe as you have to tap the card twice at the front and then room. I really like this hotel and will be staying many more times over the summer. Thank you"

"The ground floor room was fine, with easy access to the parking area. The shower room was very clean and modern; the bedding was immaculate on a comfortable bed; it was a shame the carpet hadn't been vacuumed. We would have liked a small fridge and a second opening window as the weather was exceedingly hot, but we appreciated the air conditioning. We couldn't see the point of the massive television, that was too close to watch anyway. The parking area was roomy and secure. There was a Costa...

"We had issues with the state of repair of our room and housekeeping while we were there."

"Needed air con in the summer heat otherwise staff were nice and helpful"