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Nhận xét về Garza Blanca Los Cabos - All Inclusive

5 out of 5
Garza Blanca Los Cabos - All Inclusive
Carr Transpeninsular Km. 17.5, Corredor Turístico Los Cabos, Cabo San Lucas, BCS

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 496/663 nhận xét" "
Đánh giá 8 - Tốt. 76/663 nhận xét" "
Đánh giá 6 - Được. 43/663 nhận xét" "
Đánh giá 4 - Kém. 22/663 nhận xét" "
Đánh giá 2 - Tồi. 26/663 nhận xét" "

9,8/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Oscar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great and excellent hotel, we had a great time, thank you very much Garza Blanca team for all the great services and great atmosphere 🙂
Lưu trú 5 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Shenglin

Đi theo nhóm, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 6 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Jeffrey

Đi cùng bạn đồng hành
Excellent resort! Everything exceeded our expectations. We normally cruise every year but know have found a replacement. A couple of minor negatives were no explanation of how the process of signing for your purchases. An amount is shown on the bill for gratitudes and we thought that that amount was included. It is only a suggestion and the tip amount must be entered. Dinner at the Italian and Mexican restaurants were delightful and service was excellent. Our dinner at the steak house was average and service and wait staff seemed upset. All in all, we can’t wait to return.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Hormoz

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was good
Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 21/05/2024
Dear HormozOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Kristin Mei Cruz, HAYWARD

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
gblc trả lời vào 21/05/2024
Dear Kristin Mei CruzOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Yanan

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
all
Lưu trú 6 đêm vào Tháng 5, 2024
gblc trả lời vào 21/05/2024
Dear YananOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Angela, Madison

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The food was amazing! The staff were so friendly and accommodating.
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Anet

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
New property with eco friendly amenities. Very nice and clean with professional staff. The wait staff at cafe and restaurant go out of their way to serve and accommodate. Did breakfast at poolside restaurant and food was excellent with great variety. Drinks were very good at all bars. Will definitely come back again.
Lưu trú 2 đêm vào Tháng 5, 2024
gblc trả lời vào 21/05/2024
Dear AnetThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Tốt

Mervy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property clean and staff were very helpful and friendly. Linen wasn't changed as advertised.
Lưu trú 7 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Shaniece

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was very clean as well as the surrounding area.
Lưu trú 4 đêm vào Tháng 5, 2024
gblc trả lời vào 21/05/2024
Dear ShanieceOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Tốt

Sidney

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s a beautiful place however they always seem to try and charge additional fees. For example, they tried to charge me a $225 “resort fee” no explanation other than Expedia said they had to do it. They did not upgrade my room even though I’m a VIP member and they had rooms available.
Lưu trú 3 đêm vào Tháng 5, 2024
gblc trả lời vào 17/05/2024
Dear SidneyI appreciate the time you took to share your experience with us! I am very sorry to learn that your recent stay didn’t go as expected. Please note that the upgrades are based on availability. We remain at your service. Warm Greetings, Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

NEVILLE

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5 star
Lưu trú 3 đêm vào Tháng 5, 2024
gblc trả lời vào 17/05/2024
Dear NevilleOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Elyse

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was amazing
Lưu trú 3 đêm vào Tháng 5, 2024
gblc trả lời vào 17/05/2024
Dear ElyseOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

isabella

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good service
Lưu trú 6 đêm vào Tháng 4, 2024
gblc trả lời vào 14/05/2024
Dear isabellaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Dave Moo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5 Diamond Residence - Elegant and flawless beyond what the pictures show on Website. Best Experience Hotel and Resort I have ever had. Plan to go back soon and buy some residential points there with Tafer Properties.
Lưu trú 2 đêm vào Tháng 5, 2024
gblc trả lời vào 14/05/2024
Dear Dave MooThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Krzysztof

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel with great amenities and amazing staff.
Lưu trú 7 đêm vào Tháng 5, 2024
gblc trả lời vào 14/05/2024
Dear KrzysztofOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

6/10 - Được

Annie, Chandler

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
We do’nt eat diner so the stay was too expensive for us. Also they had too many parties . The place is for younger peoples.
Lưu trú 8 đêm vào Tháng 4, 2024
gblc trả lời vào 14/05/2024
Dear AnnieThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Angelica

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved the beautiful pools and hotel ambiance. We loved the customer service, the staff went above and beyond to assist us. We loved talking to Rebecca, Daniel, Luis and Yeni at the lobby bar, wonderful human beings. We will definitely visit again.
Lưu trú 4 đêm vào Tháng 5, 2024
gblc trả lời vào 08/05/2024
Dear AngelicaWe are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay.We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Giovanna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 06/05/2024
Dear GiovannaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

dina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property is beautiful. Staff and service is exceptional and dining and food is the best I have ever had at an AI.
Lưu trú 5 đêm vào Tháng 4, 2024
gblc trả lời vào 01/05/2024
Dear dinaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Ramon Carlos

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Está excelente todo muy bien.
Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 01/05/2024
Estimado Ramon CarlosGracias por darnos la oportunidad de recibirlo en Garza Blanca Resort & Spa Los Cabo y por tomarse el tiempo para compartir su calificación de 5 estrellas con nosotros.¡Estamos ansiosos por darle la bienvenida de nuevo!Atentamente,Arturo EspondaGerente GeneralGarza Blanca Resort & SPA Los Cabos

10/10 - Xuất sắc

Divya

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent stay at the Garza Blanca! We went with an 18m old toddler and were very comfortable throughout. The one-bedroom suite is perfect as it’s got a fairly noise proof partition between the bedroom and living area, combined with the well stocked kitchen and laundry made it ideal for a stay with a baby. We also used the hotel babysitting service, which was excellent. Good dining options and great pools for both adults and kids!
Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 01/05/2024
Dear Divya We are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay.We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Caden J

Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 01/05/2024
Dear Caden JOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Tốt

Jerry

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 6 đêm vào Tháng 4, 2024
gblc trả lời vào 26/04/2024
Dear JerryOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

rowena

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our first trip to Los Cabos and I am impressed with Garza Blanca Los Cabos Resort. The staff are so friendly. Everywhere is shinning clean. Four restaurants offered delicious food. We love everything there and will come back. We had a wonderful relaxing time.
Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 26/04/2024
Dear rowenaThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Nicholas

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property! All inclusive is well worth it. The steak house is really nice! Amazing staff
Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 26/04/2024
Dear NicholasOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

anita Babaei

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful fairly new property. Staff was wonderful. If staying more than 4/5 days you might need to go outside to have verity option. Also, we went during slow season and I am not sure if music and activities will be better during high season. Young crowds may find it a bit boring. Other than that excellent.
Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 26/04/2024
Dear anita babaeiThank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Los Cabos team to welcome you back soon and offer you our hospitality.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Cheryl

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was absolutely amazing! We were welcomed with champagne and the check in process took less than 15min. We enjoy a buffet lunch while waiting for our room but I must say the grounds, the staff and the room was top tier! 9 pools including the adults only rooftop area! 10 out if 10! Did I mention they have snacks in the mini bar that’s replenished daily! Definitely coming back!
Lưu trú 5 đêm vào Tháng 4, 2024
gblc trả lời vào 23/04/2024
Dear Cheryl, On behalf of the management and staff, allow me to thank you for sharing your fabulous comments.We are thrilled that you loved Garza Blanca Resort & Spa Los Cabos and had such a fantasticexperience. We are delighted that you loved it just as much as we did!Thank you once more for writing about your extraordinary experience, and we will be waiting foryou to join us soon again and make yourself at home soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Seungjoon

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great
Lưu trú 3 đêm vào Tháng 4, 2024
gblc trả lời vào 23/04/2024
Dear SeungjoonOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

2/10 - Tồi

Stacy

Lưu trú 1 đêm vào Tháng 4, 2024
gblc trả lời vào 08/05/2024
Dear Stacy I appreciate the time you took to share your rate with us!I am very sorry to learn that your recent visit didn’t go as expected. We wouldve love to know your detail feedback as is highly important to us. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind regards, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Julie, San Diego

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful property. Very clean and safe. Rooms are spacious and luxurious. Staff are very friendly, easy to communicate with, and eager to help.
Lưu trú 3 đêm vào Tháng 4, 2024
gblc trả lời vào 16/04/2024
Dear JulieOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Crystal

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful property, very clean staff was amazing. Suites were beautifully decorated with many details. I would definitely stay again!
Lưu trú 3 đêm vào Tháng 4, 2024
gblc trả lời vào 17/04/2024
Dear CrystalOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

catherine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
beautiful grounds and pools. rooftop bar and restaurants were nicely appointed. staff were friendly. rooms were very clean and new. whole resort was quiet, gym had lots of equipment. service everywhere was great.
Lưu trú 5 đêm vào Tháng 3, 2024
gblc trả lời vào 16/04/2024
Dear catherineThank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a greatjob taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Resort & Spa Los Cabos to welcome you back soon and offer you our hospitality.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Tốt

Shirley

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place is nice and clean. We love the heated outdoor pool. That isc definitely a plus. But when we check in the front desk told us there is no room for upgrade and we need to wait for the room we booked as well. She said will call us when the room is available. We waited for more than 3 hours abd really tired. I went to the front desk chocked again. The room was ready and the keys just sitting there and nobody bothered to call us. Very disappointed!
Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 16/04/2024
Dear ShirleyThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

April

Lưu trú 3 đêm vào Tháng 4, 2024
gblc trả lời vào 06/05/2024
Dear AprilOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Amber

Lưu trú 3 đêm vào Tháng 4, 2024
gblc trả lời vào 06/05/2024
Dear AmberOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Ahsan

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved our stay. Pool food was mastered to the max and great. Sushi restaurant was the worse sushi I had lower than ralph supermarket sushi and I could not finish my food that said all other restaurants were great. The sushi place staff was great too they simply need to actually have a sushi master re evaluate their food
Lưu trú 4 đêm vào Tháng 4, 2024
gblc trả lời vào 13/04/2024
Dear AhsanThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Bruce Jordan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 3 đêm vào Tháng 3, 2024
gblc trả lời vào 09/04/2024
Dear Bruce JordanOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

4/10 - Kém

Whitney, Vallejo

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Not impressed at all. At check in we were told you need a reservation for all dinners. They only had one for us the 1st night at 10pm ! The rest of the nights had no availability. Imagine that! We ended up physically going to each restaurant and getting a reservation ourselves. The food was really good at Noi and at the sushi and both had great service. However Bocados was terrible. With a reservation we waited 1.5 for our table, cold food and bad service. At some point I got bad food poisoning and am assuming it was there. Also expect a wait for breakfast everyday. Pools are terrible because there are no chairs available. They allow people to save them at 4am and so people block several at a time and a lot of times never even bothered to use them. We had 2 adults and 2 children and had a Junior Suite. There is not one drawer and has a very small area to put things in the closet. Definitely not enough room for 4 people for several days. We had to leave our suitcases on the floor with our clothes in them. Not what I expected in a luxury hotel. Staff seemed very unhappy and not really into customer service. We frequent Cabo and this is the first hotel we have experienced this. When you chose a 5 star hotel you expect more. No perks from Expedia were offered. Definitely not coming back.
Lưu trú 3 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Jamie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
gblc trả lời vào 01/05/2024
Dear JamieOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Jacquelynn Irene

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love how beautiful the resort was. The views are amazing. The staff was friendly and helpful. I love direct beach access as well. We had an amazing time and plan on returning.
Lưu trú 4 đêm vào Tháng 3, 2024
gblc trả lời vào 09/04/2024
Dear Jacquelynn IreneThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Sheena Alease

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
gblc trả lời vào 09/04/2024
Dear Sheena AleaseOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Tốt

Sabrina, Valley Village

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful property
Lưu trú 4 đêm vào Tháng 3, 2024
gblc trả lời vào 09/04/2024
Dear SabrinaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Tốt

Angel-lynn

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Food was good. Resort was clean. Rooms were a good size. We did order an ocean view king size room but to see the ocean you had to go out onto the balcony and look over so I wouldn't technically call it ocean view. Partial ocean would be more like it. No chairs by the pool as the resort lets people reserve chairs by putting things on them early in the morning and then there are none left. Lobby bar was pretty quiet. It's a pretty hotel and good location.
Lưu trú 5 đêm vào Tháng 3, 2024
gblc trả lời vào 09/04/2024
Dear Angel-lynnThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. We are thrilled to read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Tốt

Frank

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome facility with great service. Limited lunch options with very average food at best. Not five star for sure!! Disappointing
Lưu trú 5 đêm vào Tháng 3, 2024
gblc trả lời vào 02/04/2024
Dear Frank, Thank you very much for sharing your comments about your recent stay with us. We are honored to have been chosen as your hosts and I deeply regret not having lived up to your expectations on this occasion. At Garza Blanca Resort & Spa Los Cabos we pride ourselves on the quality of the food and drinks and all the service we provide, and our number one objective is to completely satisfy our guests expectations and needs. I sincerely hope you give us a chance to have you back and ensure you live the Garza Blanca Los Cabos experience we have become known for. Warm Greetings, Arturo EspondaGeneral Manager

8/10 - Tốt

john

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great Hotel
Lưu trú 5 đêm vào Tháng 3, 2024
gblc trả lời vào 02/04/2024
Dear john On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Jack Elwyn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent resort. Food easily the best I’ve had in Mexico. Rooms were large and well appointed. Plenty of pools to pick from. Would highly recommend.
Lưu trú 7 đêm vào Tháng 3, 2024
gblc trả lời vào 29/03/2024
Dear Jack Elwyn Thank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a greatjob taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Resort & Spa Los Cabos to welcome you back soon and offer you our hospitality.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Tốt

Jiao, Vancouver

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 3, 2024
gblc trả lời vào 16/04/2024
Dear JiaoOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Tốt

Melinda, Draper

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There is a sales pitch with the concierge that is off putting when you first arrive. Our VIP access included a room upgrade and early check-in — we did not receive either.
Lưu trú 3 đêm vào Tháng 3, 2024
gblc trả lời vào 27/03/2024
Dear Melinda, I appreciate the time you took to share your experience with us! I am very sorry to learn that your recent Check In didn’t go as expected. Please note that the upgrades and early Check In are based on availability. We remain at your service. Warm Greetings, Garza Blanca Resort & Spa Los Cabos

10/10 - Xuất sắc

Charles Edwin

Lưu trú 3 đêm vào Tháng 3, 2024
gblc trả lời vào 16/04/2024
Dear Charles EdwinOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos