8 nhà hàng, món Ý

Nhận xét về Intercontinental Cairo Semiramis, an IHG Hotel

5 out of 5

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 453/1001 nhận xét" "
Đánh giá 8 - Tốt. 299/1001 nhận xét" "
Đánh giá 6 - Được. 134/1001 nhận xét" "
Đánh giá 4 - Kém. 58/1001 nhận xét" "
Đánh giá 2 - Tồi. 57/1001 nhận xét" "

8,4/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Tri

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
.
Lưu trú 3 đêm vào Tháng 3, 2024
Samer Gameel trả lời vào 21/05/2024
Dear Tri,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

6/10 - Được

Tim

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location for the museums. The breakfast service was a little bit disappointing though.
Lưu trú 2 đêm vào Tháng 5, 2024
Samer Gameel trả lời vào 15/05/2024
Dear Tim,Although we sincerely regret your disappointment with the breakfast service, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience. Thank you again for making us your choice hotel on you visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GamelEAM I/C of Rooms

10/10 - Xuất sắc

Colin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location close to the airport/attractions. Security taken seriously and attentive/friendly staff.
Lưu trú 2 đêm vào Tháng 4, 2024
Samer Gameel trả lời vào 12/05/2024
Dear Colin, We would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us as an excellent feedback about your stay, we are delighted to know that you have enjoyed so much the unbeatable location and the overall experience, furthermore that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive feedback. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Mark, Marina Del Rey

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very close to Egyptian Museum of Cairo where King Tut is. Well maintained and run hotel that is just a touch dated. Lots of good dining options there like Italian on level 2 and Lebanese on Level 3.
Lưu trú 1 đêm vào Tháng 4, 2024
Samer Gameel trả lời vào 30/04/2024
Dear Mark, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us as an excellent feedback about your stay, we are delighted to know that you have enjoyed so much the unbeatable location and the overall experience, furthermore that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive feedback. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Francy

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel. Will be back!
Lưu trú 4 đêm vào Tháng 3, 2024
Samer Gameel trả lời vào 28/04/2024
Dear Francy, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations and that you felt very safe among us, It is always a pleasure to receive positive rating. We hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

6/10 - Được

WADDAH, NEW YORK

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked location and cleanliness I did not like not having a free upgrade being Silver member of Expedia poor Expedia Support to their members
Lưu trú 3 đêm vào Tháng 4, 2024
Samer Gameel trả lời vào 22/04/2024
Dear WADDAH, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We are delighted to know that our colleagues succeeded to come up to your expectations, although we sincerely regret your disappointment with room upgrade however it is subject to hotel availability, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience. Thank you again for making us your choice hotel on you visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GameelEAM I/C of Rooms

6/10 - Được

Rawan Salman

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 4, 2024
Samer Gameel trả lời vào 18/04/2024
Dear Rawan, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us good rating about your experience, It is always a pleasure to receive positive rating. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

hamed

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Samer Gameel trả lời vào 18/04/2024
Dear Ahmed,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

6/10 - Được

Sumaira Fatima

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Positive- The staff and service was AMAZING. I cannot complain one bit. The breakfast buffet is probably the best I’ve had at a hotel. Great variety and super tasty. Location was central. Negative- rooms are dated, no black out curtains and lots of noise from the street. If they upgraded the rooms (especially the bathroom!) I would definitely come back.
Lưu trú 5 đêm vào Tháng 4, 2024
Samer Gameel trả lời vào 14/04/2024
Dear Sumaira Fatima, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We are delighted to know that our colleagues succeeded to come up to your expectations, although we sincerely regret your disappointment with room condition, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience. Thank you again for making us your choice hotel on you visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

naokazu

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
朝ご飯は種類も多いし場所も良くてとても気持ちが良いですね。
Lưu trú 4 đêm vào Tháng 3, 2024
Samer Gameel trả lời vào 02/04/2024
Dear naokazu, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us as an excellent feedback about your stay, we are delighted to know that you have enjoyed so much the unbeatable location and the overall experience, furthermore that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive feedback. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Takashi

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Samer Gameel trả lời vào 02/04/2024
Dear Takashi,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

2/10 - Tồi

Deema

Lưu trú 3 đêm vào Tháng 3, 2024
Samer Gameel trả lời vào 16/04/2024
Dear Deema,Thank you for your candid review. We apologize that your recent stay did not fully meet expectations. We appreciate that you took a few moments to rate your recent experience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Samer GameelExecutive Assistant Manager in charge of Rooms

10/10 - Xuất sắc

Paul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super stay pity several of the main restaurants were closed
Lưu trú 3 đêm vào Tháng 3, 2024
Samer Gameel trả lời vào 26/03/2024
Dear Paul, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us good rating about your experience, It is always a pleasure to receive positive rating. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

Abdulaziz

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ
Good
Lưu trú 1 đêm vào Tháng 1, 2024
Samer Gameel trả lời vào 18/03/2024
Dear Abdulaziz,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

NAOKO

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 24/03/2024
Dear NAOKO,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

HIROKO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフが親切で温かいです。セキュリティーもしっかりしており安心です。朝食のメニューが毎日、少しでも変化があればより一層楽しめたのかな・・・と思いました。 ナイル川の見えるお部屋をお勧めします。最高です。
Lưu trú 4 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 03/03/2024
Dear HIROKO, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations and that you felt very safe among us, It is always a pleasure to receive positive rating. We hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

Safa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very safe Hotel is in great location and is in central cairo near the Cairo museum and also tahirir Square I would recommend a stay here.
Lưu trú 13 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 25/02/2024
Dear Safa, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us as an excellent feedback about your stay, we are delighted to know that you have enjoyed so much the unbeatable location and the overall experience, furthermore that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive feedback. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Freddie

Lưu trú 3 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 24/03/2024
Dear Freddie,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

F

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Good service, needs updating
Good service, friendly and helpful staff. Rooms are dated and not fit for today's traveller. One power point in a twin room, room and bathroom look tired and past their sell by date.
Lưu trú 5 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 25/02/2024
Dear Valued Guest,Thank you for your candid review. We regret that your recent stay did not fully meet your expectations. We surely appreciated that you took a few moments to tell us your feedback about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, We do hope to have the opportunity to welcome you back in the nearest future.Sincerely,Samer GameelExecutive Assistant Manager in charge of Rooms

6/10 - Được

Jue-chen

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The $304 room did not meet expectations
Lưu trú 1 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 25/02/2024
Dear Jue-chen,Although we sincerely regret your disappointment with your room for the last stay, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience. Thank you again for making us your choice hotel on you visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GamelEAM I/C of Rooms

2/10 - Tồi

Mohammed Usman

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 21/02/2024
Dear Mohammed,Thank you for your candid review. We regret that your recent stay did not fully meet your expectations. We do hope to have the opportunity to welcome you back in the nearest future, that we can provide a better experience.Sincerely,Samer GameelExecutive Assistant Manager in charge of Rooms

10/10 - Xuất sắc

MOHAMMAD

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It Was a very nice stay, and had a good breakfast
Lưu trú 1 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 20/02/2024
Dear Mohammad,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises, moreover, we are glad to read that you really enjoyed the delicious breakfast. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

SanHa

Thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 21/02/2024
Dear SanHa,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

6/10 - Được

BASIL

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very noisy around the hotel, dirty place, you can smell smoke in every room, smoke in every corner of the place even though there is none smoking signs everywhere. Don’t expect a none smoking room. But good location, walking everywhere.
Samer Gameel trả lời vào 15/02/2024
Dear Basil,Although we sincerely regret your disappointment with your recent stay, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future Guests' experience. Thank you again for making us your choice hotel on you visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

Adel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 12/02/2024
Dear Adel, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us good rating about your experience, It is always a pleasure to receive positive rating. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

4/10 - Kém

Daniel

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is in desperate need for renovation. The rooms are super old, the sheets in one of the beds was stained, I ordered in room dining dessert and had to call three times to follow up because it took than an hour to deliver and they forgot one of the desserts - but still charged for it. The breakfast is the same everyday, so if you are staying a few nights you have to eat the same boring food. The staff on the restaurant bed to be trained in little things like taking a coffee order, such a simple thing was super difficult to get done. For the price tag, I think it's best to find somewhere else
Lưu trú 3 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 12/02/2024
Dear Daniel,We were very disappointed to read about your experience during your stay, whilst an apology will regrettably not alter the outcome of your recent experience, please believe we do extend it with all sincerity.Kindly note the hotel is planning to have a renovation to be in line with our Guest's expectations.Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay, please be assured that your feedback had been shared with the concerned team members to immediately take the corrective actions, we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Thomas

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 2, 2024
Samer Gameel trả lời vào 11/02/2024
Dear Thomas, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive rating. We hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Mohamed

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2024
Samer Gameel trả lời vào 05/02/2024
Dear Mohamed, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive rating. We hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Abdullah

Lưu trú 1 đêm vào Tháng 1, 2024
Samer Gameel trả lời vào 29/01/2024
Dear Abdullah, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us good rating about your experience, It is always a pleasure to receive positive rating. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Cecilia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
High end hotel in an intense city. The many restaurants and outdoor areas make it a nice safe haven to escape the noise outside. The area and the traffic can be noisy, but that goes together with the great location. The view of the city and the Nile is fantastic. Staff is nice and friendly.
Lưu trú 3 đêm vào Tháng 1, 2024
Samer Gameel trả lời vào 28/01/2024
Dear Cecilia, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us as an excellent rating about your stay, we are delighted to know that you have enjoyed so much the unbeatable location and the restaurant experience, furthermore that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive feedback. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Luiz Antonio

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Muito confortável e bem localizado
Lưu trú 4 đêm vào Tháng 1, 2024
Samer Gameel trả lời vào 21/01/2024
Dear Luiz Antonio,We greatly appreciate the time you spent reviewing your recent experience in Semiramis InterContinental Cairo. We are glad to read that you really enjoyed very much the unique location and the Hotel facilities. We are indeed very pleased on the way you describe the luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests.We certainly look forward to serving you again in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Abdo

Lưu trú 3 đêm vào Tháng 1, 2024
Samer Gameel trả lời vào 07/02/2024
Dear Abdo,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Georgina

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location
Lưu trú 1 đêm vào Tháng 1, 2024
Samer Gameel trả lời vào 14/01/2024
Dear Georgina,We greatly appreciate the time you spent reviewing your recent experience in our hotel.Thank you for appreciating the unique premises, moreover, we are glad to read that you really enjoyed our unbeatable location. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

6/10 - Được

Mehmet yasar

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Samer Gameel trả lời vào 14/01/2024
Dear Mehmet Yasar,Thank you for your candid review. We regret that your recent stay did not fully meet your expectations. We do hope to have the opportunity to welcome you back in the nearest future, that we can provide a better experience.Sincerely,Samer GameelExecutive Assistant Manager in charge of Rooms

8/10 - Tốt

Abdulaziz

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I found hair on the bed
Lưu trú 4 đêm vào Tháng 1, 2024
Samer Gameel trả lời vào 14/01/2024
Dear Abdulaziz,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you once again for making us your choice hotel and for your constructive criticism, we certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Margaret

Lưu trú 1 đêm vào Tháng 1, 2024
Samer Gameel trả lời vào 28/01/2024
Dear Margret,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Haissam, Beirut

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 4 đêm vào Tháng 12, 2023
Samer Gameel trả lời vào 14/01/2024
Dear Haissam,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

6/10 - Được

Diallo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was good we like it
Lưu trú 3 đêm vào Tháng 12, 2023
Samer Gameel trả lời vào 14/01/2024
Dear Ciallo,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you liked the Hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely,Samer GameelExecutive Assistant Manager in charge of Rooms

6/10 - Được

Alsadig

Đi cùng gia đình, Khách đi công tác
Không thích: Tiện nghi, dịch vụ
Lưu trú 10 đêm vào Tháng 12, 2023
Samer Gameel trả lời vào 21/01/2024
Dear Alsadig, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us good rating about your experience, It is always a pleasure to receive positive rating. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Great location but poor room quality. Not worth it
Great location in front of the Nile but very old and not maintained rooms. Worst experience for this category of expensive hotels. Bathroom door did not close. Room had no amenities at all. Not even a clock which is embarrassing for such brand. No USB outlets, no iron, no creamer for tea/coffee. Would not recommend for this price. Better to stay in same category hotel in Heliopolis and pay less and Uber to downtown to explore.
Lưu trú 3 đêm vào Tháng 12, 2023
Samer Gamel trả lời vào 28/12/2023
Dear Valued Guest, we sincerely regret your disappointment with your stay, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience. Thank you again for making us your choice hotel on you visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GamelEAM I/C of Rooms

10/10 - Xuất sắc

Omer

Lưu trú 3 đêm vào Tháng 12, 2023
Samer Gameel trả lời vào 14/01/2024
Dear Omer, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us as an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive rating. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

2/10 - Tồi

JAEYONG

Lưu trú 2 đêm vào Tháng 12, 2023
Samer Gameel trả lời vào 25/12/2023
Dear JAEYONG ,Although we sincerely regret your disappointment with your stay, we would like to thank you for sharing your rating to help us enhancing our future guests' experience. It was our pleasure making us your choice hotel on your visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

chanho

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Samer Gameel trả lời vào 25/12/2023
Dear Chanho, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive rating. We hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Ruben

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The distance from Hotel to shopping was a bit much due the traffic, while I was on foot.
Samer Gameel trả lời vào 20/02/2024
Dear Ruben, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive rating. We hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

Maria Manuela

Lưu trú 2 đêm vào Tháng 11, 2023
Samer Gameel trả lời vào 13/12/2023
Dear Maria Manuela, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive rating. We hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Sheikh Faisal

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 11, 2023
Samer Gameel trả lời vào 25/12/2023
Dear Sheikh Faisal, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive rating. We hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms

10/10 - Xuất sắc

Jessica

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great customer service great accommodation made me feel so special celebrating my birthday definitely staying here again
Lưu trú 6 đêm vào Tháng 11, 2023
Samer Gamel trả lời vào 28/11/2023
Dear Jessica,We greatly appreciate the time you spent reviewing your recent experience in Semiramis InterContinental CairoWe are glad to read that you really enjoyed very much your birthday celebration among us and would like to wish you many happy returns. We are indeed very pleased on the way you describe the luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests.We certainly look forward to serving you again in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

Denis

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
The hotel is clean and shiny, and the Nile view is great. My only concern is that it is already 5:30 pm and I am still waiting for my room to be ready, after being told "your room will be ready in 45 minutes" three times. I complained to the manager after the second time and was told that the non-smoking preference and bed type are not guaranteed. Are you seriously placing non-smokers in a smoking room at a 5-star hotel?
Lưu trú 1 đêm vào Tháng 11, 2023
Samer Gamel trả lời vào 23/11/2023
Dear Denis,Although we sincerely regret your disappointment with the check in process, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future Guests' experience. Thank you again for making us your choice hotel on you visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GamelEAM I/C of Rooms

10/10 - Xuất sắc

Elizabeth

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 9, 2023
Samer Gamel trả lời vào 21/11/2023
Dear Elizabeth, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive rating. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one.With best regards,Samer GameelEAM I/C of Rooms

8/10 - Tốt

Uwe

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The central location is the plus and its generally a good place. We booked Nile view but got the more noisy city view. The bathrooms clarly need some rennovation.
Lưu trú 3 đêm vào Tháng 10, 2023
Samer Gamel trả lời vào 06/11/2023
Dear Uwe,First of all we would like to express our sincerest gratitude for your trust in Semiramis InterContinental Cairo, we look forward to welcoming you back in not so distant future.Warmest Regards,Samer GamelExecutive Assistant Manager in charge of Rooms